Director of Energy Storage, O&M
Position Responsibilities and Duties
This role requires establishing and growing a new BESS O&M business line within the current O&M structure, including defining vision, objectives, operating models, and service offerings. It involves driving strategic planning for product development, operational capability growth, technology adoption, and long-term expansion of BESS services. The Director will also develop pricing strategies, value propositions, service scopes, and commercial frameworks aligned with enterprise O&M standards. They will partner with Business Development to evaluate market opportunities, assess customer needs, and support proposals and negotiations with OEMs and asset owners.
Cross-Functional Integration
The Director will ensure the BESS service line integrates seamlessly into the broader O&M organization’s processes, governance, and performance expectations. Collaboration with Performance Engineering on KPI modeling, analytics, and performance optimization specific to BESS assets is crucial. Working with the Compliance Team to ensure BESS-specific NERC, NFPA, and environmental compliance is also important. Partnerships with the Safety Team to extend enterprise safety programs, JHAs, and field protocols into the storage business line are necessary. Coordination with SCADA on data pipeline requirements, alarm strategy, remote-access standards, and monitoring capabilities is key. Aligning with the Control Center to integrate BESS dispatch practices, outage response protocols, and real-time situational awareness is also part of this role.
Operational Leadership & Delivery
Overseeing operational execution of the BESS O&M service line, ensuring high availability, safety performance, and contractual compliance, is a core responsibility. The Director will lead maintenance planning, outage coordination, troubleshooting support, and operational readiness for new BESS sites onboarding into the portfolio. Building and standardizing BESS-specific operating procedures, commissioning acceptance criteria, and maintenance standards is also essential.
Team & Capability Development
Building and leading a BESS-focused team within the O&M organization, identifying skill needs, recruiting talent, and developing technical competencies is vital. Establishing training programs, performance expectations, and workforce development pathways for BESS operations team members fosters a culture of innovation, safety leadership, cross-functional collaboration, and continuous improvement.
Risk, Safety & Compliance Management
Implementing BESS-specific risk management approaches, including failure mode reviews, emergency response protocols, and operational risk dashboards, is critical. Ensuring all BESS activities meet corporate safety expectations and regulatory requirements is also part of this role. Leading incident reviews, lessons learned integration, and process improvements across the BESS business line is essential.
Vendor, OEM & Contract Management
Managing OEM partnerships, long-term service agreements, and warranty structures for BESS assets supported by the O&M organization is a key responsibility. Evaluating third-party service providers and establishing performance criteria for BESS maintenance partners is also important. Supporting Business Development and Legal in negotiating scopes, SLAs, warranties, and technical requirements is part of this role.
Financial & Portfolio Management
Developing budgets, forecasting models, and financial plans for the BESS business line is crucial. Coordinating with Asset Management on revenue optimization, warranty claim strategies, degradation analyses, and lifecycle cost planning is also essential. Providing executive-level reporting on BESS operational performance, risks, and strategic initiatives ensures alignment with overall company goals.