Director of Energy Storage, O&M

Position Responsibilities and Duties

• Strategic & Entrepreneurial Leadership
• Drive strategic planning for product development, operational capability growth, technology adoption, and long-term expansion of BESS services.
• Develop pricing strategies, value propositions, service scopes, and commercial frameworks aligned with enterprise O&M standards.
• Partner with Business Development to evaluate market opportunities, assess customer needs, and support proposals and negotiations with OEMs and asset owners.

Cross-Functional Integration

• Ensure the BESS service line integrates seamlessly into the broader O&M organization’s processes, governance, and performance expectations.
• Collaborate with Performance Engineering on KPI modeling, analytics, and performance optimization specific to BESS assets.
• Work with the Compliance Team to ensure BESS-specific NERC, NFPA, and environmental compliance.
• Partner with the Safety Team to extend enterprise safety programs, JHAs, and field protocols into the storage business line.
• Coordinate with SCADA on data pipeline requirements, alarm strategy, remote-access standards, and monitoring capabilities.
• Align with the Control Center to integrate BESS dispatch practices, outage response protocols, and real-time situational awareness.

Operational Leadership & Delivery

• Oversee operational execution of the BESS O&M service line, ensuring high availability, safety performance, and contractual compliance.
• Lead maintenance planning, outage coordination, troubleshooting support, and operational readiness for new BESS sites onboarding into the portfolio.
• Build and standardize BESS-specific operating procedures, commissioning acceptance criteria, and maintenance standards.

Team & Capability Development

• Build and lead a BESS-focused team within the O&M organization, identifying skill needs, recruiting talent, and developing technical competencies.
• Establish training programs, performance expectations, and workforce development pathways for BESS operations team members.
• Foster a culture of innovation, safety leadership, cross-functional collaboration, and continuous improvement.

Risk, Safety & Compliance Management

• Implement BESS-specific risk management approaches, including failure mode reviews, emergency response protocols, and operational risk dashboards.
• Ensure all BESS activities meet corporate safety expectations and regulatory requirements.
• Lead incident reviews, lessons learned integration, and process improvements across the BESS business line.

Vendor, OEM & Contract Management

• Manage OEM partnerships, long-term service agreements, and warranty structures for BESS assets supported by the O&M organization.
• Evaluate third-party service providers and establish performance criteria for BESS maintenance partners.
• Support Business Development and Legal in negotiating scopes, SLAs, warranties, and technical requirements.

Financial & Portfolio Management

• Develop budgets, forecasting models, and financial plans for the BESS business line.
• Coordinate with Asset Management on revenue optimization, warranty claim strategies, degradation analyses, and lifecycle cost planning.
• Provide executive-level reporting on BESS operational performance, risks, and strategic initiatives.