Director of Development Operations (Full Time, Remote)

About the role

Accelerate Change is seeking an experienced Director of Development Operations to lead and execute on the strategic vision for the Development Operations Department, overseeing all aspects of grant management and managing and optimizing donor data and operational responsibilities.

Responsibilities

• Lead the strategic vision for the Development Operations Department, ensuring alignment with organizational goals, strategy, and priorities.
• Oversee all aspects of grant management, including grant writing, proposal development, and grant reporting for Accelerate Change and incubated projects.
• Oversee and optimize all development operations, including processing donations, tracking data in Salesforce, donor and donation reporting, acknowledgment letters, fulfillment of stakeholder information requests, and other key operational responsibilities.
• Lead and execute external funder communications strategies, including email campaigns, LinkedIn presence, funder events, webinars, and production of annual reports and other donor-facing materials and communications activities.
• Support fundraising solicitation and funder relationship management led by the Executive Director and President alongside the Head of Partnerships.
• Ensure that every donor and prospect has an elevated and meaningful stewardship experience, overseeing and directly answering questions, addressing issues, and providing information to current and prospective funders.
• Provide leadership, coaching, and performance management to the Development Operations Department team to foster professional growth and accountability.
• Collaborate cross-functionally with program and finance teams to ensure all grant activities are compliant with approved budgets and project objectives.
• Provide regular updates to leadership on grant performance, compliance issues, and opportunities for improvement to the President and Executive Director as needed.
• Conduct quarterly audits of grant compliance and expenditures, ensuring strict adherence to funder guidelines and organizational policies.
• Systematically review and audit grant agreement terms to ensure organizational adherence and proactively identify and flag potential risks or discrepancies.
• Oversee the review and validation of all grant-related data entries to maintain data accuracy and support informed decision-making.
• As part of the Leadership Team, help shape the strategy, programs/activities, and culture for Accelerate Change.
• Help advance our goal of becoming an anti-racist organization.
• Take an entrepreneurial approach to their work and learning new skills.

Qualifications

• Commitment to social change.
• At least 5 years of experience in a director-level role overseeing a development team or development operations department for a medium-sized (or larger) nonprofit organization.
• Demonstrated experience working with the Salesforce platform, with a strong focus on the Nonprofit Success Pack (NPSP).
• Strong understanding of nonprofit financial compliance and IRS regulations as related to development operations.
• Excellent writing skills, attention to detail, and ability to follow instructions.
• People management skills that involve training and supporting a small team of managers and their development operations support contractors.
• Solutions-oriented approach to problem-solving with the ability to collaborate across key departments and stakeholders as necessary and a willingness to think outside the box to find solutions to streamline processes within the department.

Pay

$90,000-$104,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range.

Schedule

Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you’re able to join all necessary meetings.