Director of Crisis Services

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, using cutting-edge, nationally recognized, evidence-based models.

About the role

The Director of Crisis Services oversees the day-to-day operations of assigned CBI facility-based Crisis, Inpatient, and Transition Point services. This role manages and mentors Program Managers and Operation Administrators to ensure clinical services and operations are delivered in accordance with CBI Policies and Procedures and Clinical Processes.

Responsibilities

• Oversee day-to-day operations of facility-based Crisis, Inpatient, and Transition Point services.
• Manage and mentor Program Managers and Operation Administrators.
• Ensure clinical services and operations comply with CBI Policies and Procedures and Clinical Processes.

Requirements

• Bachelor’s degree in business or a field related to behavioral health; Master’s preferred.
• 5 years of management experience or equivalent work experience in facility-based crisis or medical facility.
• Proficiency in data management, including Excel and other reporting programs.
• Ability to obtain and maintain AZ fingerprint clearance or good cause exemption.
• Current AZ Driver’s License.
• Arizona Board of Behavioral Health Examiners Licensure preferred (LAC, LPC, LMSW, LCSW) or RN license if hired at the RN level.
• CPR/First Aid certification.

Benefits

• Generous PTO accrual (5 weeks).
• Medical, Dental, Vision, Disability, Life, and Supplemental insurance plans.
• Hospital indemnity/Critical Illness coverage.
• Pet Insurance.
• Dependent Care Savings and Health Care Savings plans.
• 401K with employer match—100% vested upon enrollment.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs.
• Incentives and more.

Pay

Very competitive pay rates.

About our Culture

CBI is committed to fostering a driven and compassionate team that thrives in an upbeat and safe working environment. The organization prioritizes work-life balance and offers a competitive compensation structure. Professional growth is supported through ongoing training, strong leadership, and a "no wrong door" treatment approach. CBI values the dignity of all patients and believes recovery is possible.

For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.