Director of Conference Services & Communications

Building/Location: MPAC, Main Campus
Supervisor: President
Classification Level: Director
FLSA Status: Exempt

About the Role

Directs the Conference Services team, which manages all events/spaces across campus including but not limited to the MPAC. Coordinates all AV/technology needs for the MPAC. Facilitates all on-campus events both in-house and external. Schedules events and assists each department with those events. Create and implement communication strategies that align with the mission and brand guidelines. Build and maintain relationships with media outlets/manage press releases with President's approval. Create content (as needed) for social media, newsletters, Friday Focus, and websites to ensure consistent messaging. This person should be a self-motivated individual.

Responsibilities

• Answering and approving event space requests via the calendar, email, and phone
• Providing excellent and timely customer service
• Managing events; setting up, tearing down, event operations, obtaining needed labor, and providing friendly customer service
• Planning, organizing, scheduling, and coordinating events
• Communicating with departments and staff within the university and external organizations to coordinate events and other issues related to conference services set-up, tear down, and securing of appropriate A/V personnel to cover events
• Performing assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe and efficient manner and with minimal supervision
• Overseeing student workers in the completion of their tasks
• Training new students
• Building relationships with student workers
• Approving student worker/coordinator payroll by deadline of Monday at 10:00 a.m.
• Other duties as assigned including credit card and bill processing

Requirements

According to Ohio Christian University employment policy, all employees must possess a strong Christian commitment and adhere to the standards outlined in the OCU Community Lifestyle Statement.

• Bachelor's Degree preferred
• Management experience preferred
• Two years of conference services experience preferred
• Friendly, outgoing personality
• Self-motivated and organized
• Ability to communicate clearly and professionally
• Some weekend work will be required to help manage events
• Must be able to lift at least 50 lbs.