Director of Community Relations
About the Role
The Director of Community Relations plays a crucial role in fostering positive relationships with the local community and creating a strong presence for the company.
Responsibilities
- Interact with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community using professional, empathetic selling skills.
- Conduct weekly strategy and advisory meetings with the Executive Director.
- Create a dynamic marketing plan on a quarterly basis in collaboration with the community relations team and corporate support.
- Submit timely weekly sales results and contribute to regular sales meetings held between corporate support and the community.
- Track leads and keep accurate records on all leads and prospects through Customer Relationship Management (CRM) software.
- Conduct quarterly competitive market research ranking and analysis and accurately report data on the competitor tracking form.
- Understand competitive opportunities and threats and present strategic alternatives to combat these to the Executive Director.
- Identify professional referral sources through site specific research and manage an organized trackable process of cultivating these sources.
- Perform other duties as assigned.
Required Experience
- At least two to three years of senior living sales experience
- Previous Lease Up Experience Preferred
Qualifications & Skills
- Bachelor's Degree from four-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
- Thrive in a fast-paced environment
- Be able to handle pressure in constructive ways
- Be adept at prioritizing your time
- Have excellent writing skills and the ability to convey complex messages succinctly
- Have an ability to learn and master varying technological platforms and software
- Have strong organizational skills
- Work collaboratively
Benefits
- Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
- Generous PTO package, including your birthday as a paid holiday!
- Medical, dental and vision insurance
- 401k with company match
- Employee assistance program
About Vantage Point Retirement Living
Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team.