Director of Community Relations

Cornerstone at Milford, an assisted living and memory support community in Milford, is acclaimed for its forward-thinking, pace-setting innovations in senior care, including a renowned Compass Memory Support Neighborhood, the award-winning Brain Healthy Cooking Program, and the stigma-shattering Dementia Friendly Communities Initiative. The community enjoys an exceptional reputation among families and professionals for quality care, innovative programs that enhance residents' quality of life, and the highest industry standards. Associates' commitment to the "Right Values" philosophy establishes and maintains this position of excellence, respect, and trustworthiness in the senior housing industry.

About the role

Cornerstone at Milford is seeking an experienced and self-motivated Director of Community Relations to drive all sales and outreach activities, achieve and exceed the community’s sales and move-in goals, and continuously maximize occupancy. The role involves developing meaningful relationships with residents, families, and community partners, conducting presentations showcasing services and innovative programs, and ensuring a smooth transition for new residents throughout the sales and move-in process. The ideal candidate will position Cornerstone at Milford as a leader in the assisted living industry, educating the community on the aging process and helping families find a supportive home environment focused on resident quality of life.

Responsibilities

• Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and growth.
• Demonstrate responsibility, moral integrity, and strong follow-through on commitments to inspire trust.
• Provide leadership, handle pressure, remain level-headed in emergencies, treat others with respect, and excel at project management.
• Interact clearly and effectively with openness to others' ideas, demonstrating patience, tact, positive energy, and enthusiasm.
• Utilize technology effectively for job duties and communication with residents, families, and coworkers.
• Apply knowledge of Alzheimer’s Disease, related dementias, and behavior management techniques to support cognitively impaired residents.
• Uphold SLR’s Right Values, the ethical principles guiding the organization and community.

Schedule

Full-time salaried role: Monday–Friday, business hours, with a rotating manager-on-duty weekend rotation. This position requires a flexible schedule, including some evenings and weekends.

Pay

Annual salary starting at $75,000, plus a bonus structure.

Benefits

• Comprehensive benefits program starting on the day of hire, including paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental, and vision insurance.
• Disability coverage, complimentary life insurance, and a pre-tax retirement savings plan with a company match.
• DEI Initiatives: Regular opportunities for associates to voice opinions and ideas to improve diversity, equity, and inclusion.
• Generous bonus program for referring associates and residents.
• Retail discounts on cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and more.
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical and healthcare expenses.
• Nationwide tuition rewards program.
• Free meal during scheduled shifts.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner.
• Commuter Benefits: Pre-tax savings on public transportation passes and parking.