Director of Community Growth and Development

Job Description

The Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction.

• Brainstorm with other business development staff to define the scope of the project, review requirements, and approve timeframes.
• Work well with other company managers to oversee the progress of business development.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients to enhance client retention and new sales through referrals and references.

Requirements

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and time critical prioritization skills.

Qualifications

• Bachelor's Degree preferred.
• 5 - 7 years of directly related or closely related experience.
• 3 - 5 years of Management and/or Supervisory experience.

About the Role

Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more information, visit www.associaonline.com.