Director of Commercial Operations for Contracting

What You'll Do

• Lead commercial operations strategy, execution, and process optimization across the organization
• Drive forecasting, reporting, analytics, order management, and revenue-supporting initiatives
• Oversee complex commercial agreements, contract negotiations, proposal responses, and deal execution
• Partner cross-functionally with sales, finance, legal, operations, product, and executive leadership to ensure successful customer engagements
• Develop scalable contracting playbooks, governance frameworks, and approval processes
• Guide negotiations involving enterprise customers, SaaS agreements, master service agreements, maintenance and support agreements, and other complex commercial arrangements
• Identify opportunities to leverage technology, AI, automation, and contract lifecycle management tools to improve efficiency and business outcomes
• Create and implement best practices that increase productivity, reduce risk, and improve customer experience
• Lead, mentor, and influence teams both directly and indirectly across multiple business functions
• Serve as a bridge between executive strategy and operational execution, helping the organization scale while maintaining a competitive advantage

What We're Looking For

• 10+ years of progressive experience in commercial operations, sales operations, contract management, deal desk, revenue operations, business operations, or related leadership functions
• Proven experience negotiating and supporting complex commercial transactions with sophisticated enterprise customers
• Strong background in governance, process improvement, workflow optimization, and operational scalability
• Experience partnering with legal teams on commercial contracting matters while leading business-side negotiations
• Demonstrated success implementing technology solutions, automation initiatives, CLM systems, AI tools, or digital transformation projects
• Able to lead cross-functional stakeholders and navigate complex organizational environments
• Executive presence with exceptional communication, negotiation, and relationship-building skills
• Bachelor's Degree required; advanced degree a plus

Why This Opportunity Stands Out

• Newly created leadership position with significant visibility and executive partnership
• Opportunity to build and modernize commercial operations infrastructure
• Influence process, governance, technology adoption, and customer experience strategy
• Join a growing organization experiencing substantial business transformation
• Competitive compensation package including bonus opportunity

Location

Alpharetta, GA (Fully In-Office)

Status

Permanent, Newly Created Position