DIRECTOR OF CLINICAL SVCS - BH

Exempt position requiring availability to attend an 8-business-day Orientation from 8 AM to 4 PM without interruptions. Credentials must be active and verified. Experience overseeing social work interns is favorable.

About the role

The Director of Clinical Services coordinates and supervises clinical management, social work, therapy, and case management services for the facility (Acute, Residential, and Group Homes). This role manages Social Workers and Therapists, including the Activity Therapy Department, under the general direction of the Chief Executive Officer and Medical Director.

About Hill Crest Behavioral Health

Hill Crest Behavioral Health Services is a robust, free-standing psychiatric hospital offering dedicated services to adolescents and adults in the Birmingham community. With an average census of 150 patients, Hill Crest features acute inpatient, residential, and group home settings. We treat:

• Acute Adults
• Acute Adolescents
• Forensic Adult Males
• Residential Males and Females

Responsibilities

• Represent the Clinical Services Department at the executive level and, in consultation with the Medical Director, plan, develop, and implement formal and organized clinical services programs as part of the therapeutic environment.
• Strategically solve problems that encompass the larger view of the organization and establish goals by utilizing an understanding of organizational dynamics in planning and problem-solving.
• Recommend a balanced staffing pattern with qualified and competent persons that address continuity of care, acuity needs, and census, ensuring hiring, disciplinary actions, and termination procedures are conducted in accordance with hospital policies.
• Develop and implement cost-containment efforts for clinical services; responsible for recommendations for space and other resources needed by the department in conjunction with Hospital Administration.
• In collaboration with the Risk Manager and Unit Managers, investigate critical incidents and complaints from patients, personnel, and other departments, keeping Hospital Administration informed and conducting investigations as necessary.
• Serve on hospital committees as requested by administration or required by regulatory standards, directed at improving communication, coordination, and quality patient care.
• Participate in inter-departmental and intra-departmental activities aimed at improving communication, coordination, and quality patient care.
• Make rounds on the units daily or as needed to assure a therapeutic and safe environment, patient’s rights, safety, and patient participation in their care.
• Plan, develop, and coordinate the needs of the program with other disciplines, activities, and programs. Provide for staff support and assess integration of efforts in conjunction with Administration. Evaluate the effectiveness of all programs and make recommendations and changes as indicated.
• Ensure an adequate system of communication and reporting is maintained between all staff members and other departments involved in the ongoing operation of the program.
• Meet with Medical Directors and Program Coordinators as needed to assess program needs and allow feedback.
• Assure continuing staff effectiveness for the assigned area of responsibility and provide counseling and guidance to individual staff. Provide ongoing feedback to staff regarding their performance and formally evaluate staff on an annual basis per human resources.
• Conduct regularly scheduled staff meetings to keep staff informed, identify employee concerns, resolve conflicts, and provide the opportunity for input from staff in conjunction with the Manager.
• Assist in the determination of the qualifications and competence of therapy and social science personnel in conjunction with the Managers/Coordinators and assist in interviewing prospective staff.
• Provide in-service and staff development for staff. Supervise social work and therapy staff consistent with department and hospital standards to achieve department objectives. Respond to crisis situations as necessary to ensure continuity of care.
• Contribute to the overall treatment team by assisting in developing plans of care, formulating and reviewing plans, and attending treatment team meetings as appropriate. Involve referral sources in the treatment process and follow-up care.
• Maintain accurate and precise documentation: progress notes, MTPs, psychosocial history, discharge assessments and plans, charge sheets, and statistics. Complete documentation per policy and procedure and in a timely manner.
• Provide direct care; utilize appropriate social work knowledge and skills in providing treatment to patients and their families.
• Demonstrate knowledge and understanding of National Patient Safety Goals and the policies and standards of accreditation entities including but not limited to The Joint Commission, DHM, DHR, and CMS, adhering to the highest standards of care.
• Perform other duties as assigned/required by this position.

Requirements

• Master’s degree in Social Work (MSW) with a minimum of 3 years post-master’s relevant clinical experience required.
• Ability to motivate and lead a team of approximately 20+ social workers, recreational therapists, and others.
• Current Alabama State license as an LCSW (most preferred) or equivalent.
• Must serve on interdisciplinary committees and teams as required.
• Demonstrate knowledge in teamwork and effective problem-solving skills.
• Handle With Care, First Aid, CPR training, and certification required (may be obtained during Orientation).

Benefits

• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(K) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Career development opportunities within UHS and its 300+ subsidiaries.

More information is available on the Benefits Guest Website.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes' ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services located across the U.S., Washington, D.C., Puerto Rico, and the United Kingdom.

Visit www.uhs.com for more information.