Director of Clinical Services : Join a Team United by Compassion

Essential Duties & Responsibilities

• Ensure all clinical operations comply with ACHC accreditation standards, CMS CoPs (42 CFR Part 418), and Texas Department of Aging and Disability Services requirements.
• Oversee staff adherence to agency policies, procedures, and clinical documentation standards.
• Lead preparation for ACHC, CMS, and state surveys, maintaining continuous readiness and full compliance.
• Develop and implement policies and procedures consistent with current federal, state, and local regulations.
• Maintain nurse-to-patient ratios and ensure that nursing staff provide at least 51% of hands-on patient care, as required by CMS.
• Support a culture of clinical excellence, teamwork, and continuous education.
• Lead the QAPI Program, ensuring compliance with ACHC quality management and performance improvement requirements.
• Track and analyze clinical outcomes, patient satisfaction data, and incident trends to implement corrective and preventive actions.
• Partner with the Administrator and Medical Director to develop and monitor performance improvement goals and quality benchmarks.
• Represent Unified Care Hospice in community and professional outreach, fostering positive relationships with healthcare partners.
• Collaborate with the CEO and Administrator in strategic planning, operations, and compliance initiatives.
• Provide mentorship, leadership development, and performance coaching to clinical staff.
• Participate in budget planning, contract review, and vendor relationship management to ensure operational efficiency.

Requirements

• Current Registered Nurse (RN) license in the State of Texas (unencumbered).
• Minimum 2 years of experience providing direct patient care in home health or hospice.
• Minimum 1 year of supervisory or administrative experience in hospice, home health, or a related healthcare setting.
• Working knowledge of CMS Conditions of Participation (42 CFR Part 418) and Texas Administrative Code Title 40, Chapter 97.
• 3–5 years of hospice leadership experience, preferably as a DCS, ADON, or Clinical Manager.
• Familiarity with ACHC accreditation standards, survey readiness processes, and QAPI management.
• Strong leadership, organizational, and communication skills.
• Proficiency with hospice EMR systems and Microsoft Teams.

Skills

• Committed to clinical excellence and regulatory integrity.
• Passionate about delivering compassionate, personalized care.
• Experienced in supervising and leading clinical teams.
• Familiar with hospice regulatory requirements and best practices.
• Skilled in developing and implementing policies and procedures.
• Proficient in using hospice EMR systems and Microsoft Teams.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement savings plan.
• Generous paid time off to support work-life balance.
• Continuing education and leadership development opportunities.
• Flexible scheduling options.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible scheduling options.