Director of Clinical Services (IN PERSON ONLY)

About the role

The Director of Clinical Services oversees the clinical operations of the Outpatient Mental Health Clinic, Psychiatric Rehabilitation Program (PRP), Supported Employment Program (SEP), and Outpatient Services (OP) at K&I Healthcare Services. This role ensures that services are clinically sound, compliant with COMAR regulations, CARF standards, and align with best practices in behavioral healthcare.

Responsibilities

• Provide overall clinical leadership and oversight of OMHC, PRP, SEP, and outpatient therapy services.
• Maintain ultimate clinical oversight, ensures COMAR/CARF compliance, and supervises the Clinical Coordinator and Program Managers.
• Ensure compliance with COMAR, CARF accreditation standards, Maryland Medicaid requirements, and agency policies.
• Supervise the Clinical Coordinator and indirectly supervise clinical supervisors, rehabilitation specialists, and other designated staff.
• Maintain responsibility for clinical quality assurance activities, including chart audits, supervision practices, incident management, and documentation standards.
• Implement clinical policies and procedures in alignment with state regulations and CARF expectations.
• Participate in Quality Assurance and Performance Improvement initiatives, surveys, audits, and corrective action plans.
• Oversee credentialing and licensure verification processes for clinical staff.
• Monitor clinical productivity and outcomes, assist in workforce planning and operational efficiency.
• Lead or facilitate clinical training sessions for staff development, compliance updates, and best practices.

Requirements

• Master’s degree in Social Work, Counseling, Human Services, Healthcare, administrative, or related field (required / preferred)
• Current and active Maryland licensure: LCSW-C, LCPC, or Licensed Psychologist.
• Board-approved Clinical Supervisor status with Maryland Board of Social Work Examiners or Maryland Board of Professional Counselors.
• Minimum of five (5) years of clinical experience in mental health or behavioral health settings.
• Minimum of three (3) years in a supervisory or clinical leadership role.

Qualifications

• Demonstrated knowledge of CARF standards, COMAR 10.21 regulations, HIPAA compliance, and Maryland Medicaid billing requirements.
• Strong attention to detail and follow through with time sensitive matters.
• Excellent leadership, communication, and team management skills.
• Proficiency with Electronic Health Records (EHRs) and compliance documentation.
• HIPAA training required within 30 days of hire.
• Ability to work well independently and collaboratively.

Working Conditions and Environment

• Maintain a clean, safe, and drug-free working environment.
• Must pass a criminal background check, drug screening & TB testing.
• Always maintain a professional appearance and demeanor.
• Office work includes commuter work, documentation, planning, and team meetings.

Compensation

$90,000.00 - $115,000.00 per year

Schedule

Full time 40hrs weekly, W-2 Employee
Monday through Friday, 9:00 AM – 6:00 PM (1-hour mandatory lunch break)

Physical Requirements

• Clear and articulate speech and ability to hear.
• Required to sit for long periods of time, as well as reading and typing on the computer.