Director of Clinical Programs
Job Summary
The Director of Clinical Programs is a mission-driven leader who shapes the vision, quality, and impact of behavioral health and substance use services within The Salvation Army North and Central Illinois Division. This role offers the opportunity to lead meaningful, life-changing work by overseeing a diverse portfolio of clinical programs designed to support individuals on their path to recovery.
Essential Duties And Responsibilities
Supervise the approved program budget and assist in preparing the recommended annual budget as requested.
Provide supervision and support to clinical and administrative staff, including direction, training, support, affirmation, discipline, and evaluation.
Directly supervise all Harbor Light clinical programs including: The Outpatient Department, Intensive Rehabilitation Unit Supervisor, Minority Addictions Treatment Program Supervisor, Recovery Home, Intake Supervisor, and the Office Manager.
Ensure full utilization of electronic systems across all staff (Next Step).
Oversee billing function for Clinical Services.
Oversee insurance credentialing and contacting.
Carefully coordinate service with Lawndale Christian Health Center.
Achieve and maintain compliance with CARF standards in all Clinical programs.
Review case files for compliance with DASA standards and agency policies to ensure quality services are provided.
Maintain and update operating procedures, treatment/rehabilitation modalities, record keeping methods, and other related activities in accordance with licensing standards and existing regulations.
Coordinate program-wide preparation for all internal and external program audits and reviews.
Develop and implement plans to address performance deficiencies and non-compliance issues.
Study client satisfaction surveys and update programs as needed to meet client needs.
Participate in groups, seminars, and conferences to stay current in the substance abuse and mental health field.
Assess and update all program curriculum, including groups, to ensure quality care.
Lead the team at the Review Board; participate on various committees as requested.
Explore and develop program development and funding options with the Executive Director.
Minimum Knowledge, Skills, And Abilities
Education: Graduate degree from an accredited school of Social Work or Psychology with an LCSW, LCPC, or CADC.
Experience: At least eight years of experience in social work field, including a minimum of three years of supervisory and/or administrative responsibility in a substance abuse/psychiatric setting.