Director of Clinical Partner Relations

About the Organization

Eversight’s mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness.

Imagine you’re unable to see a loved one’s eyes as they smile. You can’t see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day.

About the Role

The Director of Clinical Partner Relations provides strategic leadership for Eversight’s Clinical Partner Relations department by developing and strengthening external partnerships that expand donor access, improve operational collaboration, and support organizational growth. The Director leads the operational relationships with Organ Procurement Organizations (OPOs), recovery partners, and strategic eye banking partners while identifying, cultivating, and implementing new partnership opportunities that strengthen Eversight’s tissue supply. This position ensures consistent engagement with hospitals, Medical Examiners, Coroners, funeral homes, and other healthcare partners while fostering continuous improvement across the donation system.

Responsibilities

• Strategic Partnership Development
  • Identifies, develops, and cultivates new partnerships with Organ Procurement Organizations, eye banks, and healthcare organizations.
  • Collaborates with the Chief Operating Officer on strategic partnership development, market expansion opportunities, contract negotiations, and implementation planning.
  • Evaluates strategic partnership opportunities and develops operational recommendations supporting organizational growth.
  • Maintains awareness of emerging partnership opportunities within the organ and tissue donation community and proactively develops relationships aligned with Eversight’s strategic objectives.
• Operational Partnership Leadership
  • Serves as Eversight’s operational relationship leader for Organ Procurement Organizations and recovery partners, fostering collaborative partnerships, monitoring partnership performance, coordinating joint operational initiatives, and facilitating resolution of operational issues.
  • Provides strategic oversight of the Hospital Services and Postmortem Services engagement programs while empowering Clinical Relations Managers to lead operational relationship management.
  • Leads operational business reviews, performance discussions, and continuous improvement initiatives with partner organizations.
  • Partners across Recovery, Donation Support Center, Clinical Operations, Distribution, Quality, Information Technology, and other operational departments to improve collaborations.
• Department Leadership
  • Recruits, develops, coaches, and evaluates Clinical Relations staff.
  • Establishes departmental priorities, goals, KPIs, and performance expectations.
  • Promotes a culture of collaboration, accountability, innovation, and service excellence.
  • Develops departmental budgets, resource recommendations, and succession planning.
• Organizational Improvement
  • Identifies operational trends affecting donor access and partner performance and provides recommendations to the Chief Operating Officer.
  • Leads cross-functional initiatives that improve operational performance across the donation system.
  • Standardizes partner engagement practices across hospital and postmortem programs.
  • Represents Eversight with external partners, professional organizations, and industry meetings as appropriate.
• Performs other duties as assigned; new tasks, duties, and responsibilities may be added at any time, with or without notice.

Requirements

• Education: Bachelor’s degree in a related field is required. Master’s degree in Healthcare Administration, Business, Public Health, or related field preferred.
• Experience: 7+ years of progressive healthcare leadership experience, including leadership of external partnerships, operations, business development, or organ/tissue donation programs with supervisory responsibility.

Skills

• Executive leadership
• Partnership development
• Strategic planning
• Negotiation
• Organizational development
• Change management
• Relationship management
• Project management
• Financial acumen
• Operational improvement

Benefits

• Medical, dental and vision insurance
• Hybrid work model
• Generous paid time off
• 403(b) retirement plan with company match
• Tuition reimbursement
• Paid parental leave

Work Environment & Physical Demands

Work is performed in a professional office, healthcare, and/or other partner environments with frequent travel required. Regular interaction with external partners and internal operational leaders is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Fair Labor Standards Act Status: Exempt

Reports to Chief Operating Officer.