Director of Clinical Operations (Registered Dietitian)

Responsibilities

• Build, direct, and manage a regional scalable clinical staffing business servicing the long term and post-acute care industry.
• Recruit, hire, and train team members, assign work schedules, and determine areas of responsibility to ensure appropriate and compliant clinical coverage within client facilities.
• Conduct performance evaluations in accordance with Company policy, follow guidelines for using external contract RDN services, and participate in Company record-keeping systems when utilized.
• Implement a retention strategy for the Registered Dietitian team to minimize turnover, including routine group communication, periodic meetings, and educational presentations.
• Monitor and approve area of oversight expenses, including labor hours and dollars, ensuring PBJ compliance, and managing contract services, supplies, travel, education, training, recruitment, and budgeting.
• Manage clinical requirements through systems like Mealtracker, support menu and diet extensions, and develop and implement corrective action plans.
• Ensure full compliance with Company programs, policies, and procedures and standards of ethics, conduct ongoing reviews of audit and quality monitoring measurements, and seek and provide direction and support regarding regulatory compliance.
• Support operations to integrate sound clinical practices into food handling, preparation, service, and delivery, and manage special projects within the area of responsibility.
• Communicate and develop corrective action plans with the human resources department, and collaborate with the HCSG Sales, Marketing, and Learning and Development Teams to support new revenue opportunities.
• Participate in strategic planning and product development meetings, and support operations with the clinical leader(s) of the client organizations as required.
• Attend quarterly business review meetings with clients as needed, and participate in operational meetings for strategic planning and performance review.
• Communicate and develop corrective action plans with the human resources department, and collaborate with the HCSG Sales, Marketing, and Learning and Development Teams to support new revenue opportunities.

Qualifications

• Minimum of a Bachelor's degree in Dietetics or related field from an accredited college or university.
• Registered by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics and licensed in Dietetics by the state, as applicable.
• At least 3-5 years of dietary experience in long term care with managerial clinical and food services responsibilities.
• Self-starter with leadership, analytical, and communication skills, capable of identifying and implementing necessary changes to industry regulations.
• P&L and budgetary management experience, and the ability to submit to a Motor Vehicle Check and maintain a valid driver’s license.