Jobs · Management · Illinois

Director of Client Enrollment, Alpha - $200,000/year USD

Crossover · Chicago, IL · 4 wk ago
Management$25k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting for substantive content. Key sections: - About the role: description of job, responsibilities, etc. Could be "What You Will Be Doing" etc. - Responsibilities: list of duties. - Requirements: Basic Requirements. - Qualifications: maybe Nice-to-have Requirements. - Skills: maybe not explicit. - Benefits: The posting mentions "immediate access to benefits" and link, but not specifics. It says "All roles are year-long positions. The compensation level for this role is $200,000 USD/year. The payment period is weekly." That's Pay and maybe Benefits? Benefits: mention immediate access to benefits (link) but no detail. According to rule: never create Benefits section unless posting actually states them. It does state "immediate access to benefits" but no detail. Is that enough? It says "immediate access to benefits (link)". That is a statement of benefits existing. Could include Benefits section with that statement. However we need to avoid filler like "not specified". It says immediate access to benefits, which is substantive enough? Might be okay. - Pay: The posting states compensation level $200,000 USD/year, payment period weekly. That's specific, so we can include Pay section. - Schedule: It says on-site job at one campus, in person, every day. Also "full-time, W2 employee position". That's schedule info: full-time, on-site daily. So we can include Schedule section. We must not repeat job title as heading. The title is "Director Of Client Enrollment". We'll not use that as heading. We need to include sections only when there is real specific content. Let's extract content: About the role: The initial paragraph: "Alpha School students, on average, experience 2.4 to 2.6 times the academic growth of traditional school students" — Forbes Alpha is hiring. ... This is an on-site job at one campus, in person, every day, in one of 11 markets: ... Parents pay a premium for it, research everything, and ask you hard questions about rigor and expectations in the first ten minutes. The model only works when the families inside it actually want it. In a small cohort, one family who signed up for something else changes the room for everyone. You will own one campus's admissions process end-to-end. First inquiry, fit conversation, campus tour, shadow day, decision conversation. You are the person that family talks to from the inquiry to the first day of school. A normal week might look like: answering every inquiry within four hours, walking a skeptical father through the afternoon block, running a shadow day, logging it all in HubSpot, and calling a family to say their child would be better served somewhere else. You will carry 20 or more active families at different stages simultaneously. You form the fit judgment, and you deliver the news, in person, in your own words. The network is growing, and the playbook is evolving with it. The people who prove out a market write the FAQs, the fit criteria, and the standards the next campus inherits, and they become the name affluent families in their city trade with each other. This is an on-site job at one campus, in person, every day. The kinds of people who do it well: admissions and enrollment professionals from selective schools; high-ticket consumer closers whose buyer was a family, like luxury real estate agents, private client advisors, or premium practice owners; and hospitality and private service operators who have run white-glove experiences for demanding clients. If that is you, apply and tell us which market you want. Then "What You Will Be Doing" bullet list. Then "What You Won’t Be Doing". Then "Director Of Client Enrollment Key Responsibilities" with bullet. Then "Basic Requirements" list. Then "Nice-to-have Requirements" list. Then "About Alpha" description. Then "Working with us": full-time, W2 employee position with immediate access to benefits (link). All roles are year-long positions. The compensation level for this role is $200,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5531-US-Chicago-DirectorofClie (maybe truncated). We should drop Job ID. We need to avoid duplication. We'll consolidate. We need to produce sections: - About the role (maybe combine initial description and About Alpha? But About Alpha is separate section about company. Could be "About the company" but we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these. "About the role" could include description of role, what you will be doing, what you won't be doing, key responsibilities. "Responsibilities" could be a list of duties (maybe from What You Will Be Doing, What You Won’t Be Doing, Key Responsibilities). But we need to avoid duplication; we can combine. "Requirements" could be Basic Requirements. "Qualifications" could be Nice-to-have Requirements. "Skills" maybe not present; we could omit if no specific skills listed besides those in requirements. "Benefits": immediate access to benefits, year-long positions. "Pay": $200,000 USD/year, weekly payment. "Schedule": full-time, on-site daily, every day. We must not create sections with filler. Ensure each section has substantive content. Let's craft. We'll output:

    About the role

    ... (prose)

    Then maybe

    Responsibilities

    with
    • ... Then

      Requirements

      with
      • ... Then

        Qualifications

        with
        • ... Then

          Benefits

          with

          ... (immediate access to benefits, year-long positions)

          Then

          Pay

          with

          $200,000 USD/year, paid weekly.

          Then

          Schedule

          with

          Full‑time, on‑site position requiring daily presence at the campus.

          We need to ensure we don't repeat job title as heading. Not using. We must preserve all substantive information; not invent or summarize away detail. So we need to include details like markets list, carrying 20+ families, answering inquiries within four hours, etc. We'll embed those in About the role or Responsibilities. Let's draft About the role paragraph summarizing the role description but preserving details: mention on-site, markets, owning admissions process end-to-end, carrying 20+ families, answering inquiries within four hours, campus tours, shadow day, HubSpot, delivering fit judgments, etc. Also mention the kind of people who do well. We need to avoid duplication with Responsibilities list. So About the role can be a high-level overview, while Responsibilities list specifics. Let's extract specifics for Responsibilities: From "What You Will Be Doing": - Own the enrollment journey for every prospective family, from first inquiry through onboarding, running a real needs assessment before you present anything. - Carrying 20 or more active families at once, answering every inquiry promptly and reviewing applications daily. - Leading campus tours, open houses, info sessions, and shadow days that show families exactly who this is and is not for. - Forming the admit or decline recommendation and delivering the decision to the family yourself. - Keeping HubSpot and the student information system (SIS) current after every interaction, using AI tools like ChatGPT or Claude for prep and summaries, and reporting pipeline health to leadership weekly. From "What You Won’t Be Doing": - Chasing a seat-fill number. - A family who enrolls and leaves is a worse outcome here than a family you turned away. - Getting overruled on fit to protect a relationship or hit a yield target. - Running scripts, call blitzes, or discount closes. - Handing families down a chain of coordinators, or waiting on a committee for routine calls. - Giving amenity tours that dodge the hard questions. From "Director Of Client Enrollment Key Responsibilities": - Enroll the right families at one campus and make even the declines feel like good service. We can combine these into a Responsibilities
            . Now Requirements (Basic Requirements): List each bullet: - 3 or more years in a client-facing role where an individual or family was the buyer at $25,000 or more per client, or $2,000 or more per month. (Direct B2C/D2C only; B2B and enterprise sales are not applicable.) - You have personally owned a client, admissions, or enrollment journey from first inquiry through the commitment decision. - You have managed 7 or more client relationships at once in a CRM, database, or tracking system. - You have told a prospective client not to buy, enroll, or join because it was not the right fit. - You have used AI tools in a client-facing workflow. - You communicate concisely and professionally in live conversations and writing with executives, high-net-worth individuals, or other demanding clients. - You have personally led polished in-person tours, presentations, meetings, or hosted experiences for affluent families, senior executives, or other high-profile visitors. - You can build a multi-touch relationship over 30 or more days and stay engaged with families who are not ready to enroll immediately. - You have owned a measurable enrollment, revenue, membership, or high-value customer-acquisition target, including generating qualified demand and building local referral or community partnerships. - You live in, or will move within 60 days to, an open campus market: Los Angeles, La Jolla, or Malibu, CA; Austin, TX; Atlanta, GA; Boca Raton, FL; Boston, MA; Chicago, IL; Greenwich, CT; Nashville, TN; or Park City, UT. - Willing to work on-site at your campus daily. - Authorized to work in the United States without visa sponsorship. We need to preserve all these. Qualifications (Nice-to-have Requirements): - Admissions or enrollment management experience at a selective private, independent, or boarding school. - Luxury residential real estate, private banking, family office, concierge medicine, or high-end event planning, where the family was your buyer. - You built the enrollment process or service standards yourself instead of inheriting them. - You already know affluent families, preschools, or family advisors in one of the 11 markets. - Owner-operator experience where you sold, delivered, and kept high-value clients yourself. Now Benefits: "immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only)". Also "All roles are year-long positions." So we can say: Immediate access to benefits; year‑long positions. Pay: "$200,000 USD/year. The payment period

Similar jobs