Director of CEO Communications - Remote

About the Role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits, and career development opportunities. You'll enjoy the flexibility to work remotely from anywhere within the U.S. For hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Responsibilities

• Develop and implement an end-to-end executive communications strategy for Optum Insight CEO and key members of the leadership team designed to reach key internal and external stakeholders.
• Serve as a trusted advisor to Optum Insight executives and members of the communications team on communications approach, positioning, voice, and tone in high-stakes situations.
• Translate enterprise and business priorities into clear, compelling executive communications messages designed to engage priority audiences.
• Plan and deliver high-stakes communications moments including employee town halls, major public announcements, and external engagements such as speaking opportunities.
• Adopt and model modern ways of working and communicating with the latest tools and technology.

Requirements

• 7+ years of experience in strategy, consulting, or product development.
• 5+ years of experience within an innovative or strategic role.
• Experience working with UHC or Optum.
• Senior-level experience working with other leaders, including executives, to manage business performance and strategic direction.
• Experience managing operational workflows, issue triage, implementation readiness, vendor coordination, reporting, reconciliation, or lifecycle documentation across multiple internal systems and stakeholder groups.
• Experience leading cross-functional teams, including creative, technical, and business professionals.
• Experience enabling growth with sales and account teams, including sales readiness trainings, value proposition development, proposal/RFP support, Salesforce or sales system readiness, and client customization requests.
• Demonstrated solid written/verbal communication, presentation, and facilitation skills.
• Demonstrated financial and business acumen; proven ability to work effectively with finance, accounting, contracting, and product teams to manage vendor financial performance, billing models, performance guarantees, and P&L impacts.
• Demonstrated ability to make an immediate impact in a fast-paced environment with multiple and changing demands.
• Demonstrated ability to translate complex vendor, legal, operational, and product information into clear executive updates, decision materials, playbooks, and stakeholder communications.
• Demonstrated ability to achieve goals in a matrix environment and navigate ambiguity with ease.
• Demonstrated self-directed individual with the ability to prioritize one's work.
• Demonstrated ability to effectively deal with levels of ambiguity, cope with change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty.

Preferred Qualifications

• 10+ years of experience as a strategic communications leader and advisor working with at least one of the following functional business areas: Communications, Public Affairs, or Marketing Communications.
• 7+ years of experience as an effective internal and external communications professional working in a fast-paced, highly scrutinized environment, coupled with a track record of success in driving engagement.
• Experience in healthcare or technology industries preferred.
• Proven ability to counsel and advise senior leaders and distill complex topics into clear, concise messaging, as well as strong judgment in high-stakes or sensitive situations.
• Proven exceptional writing and storytelling skills and the ability to leverage multiple communications channels.
• Proven highly motivated leader and team player with the ability to multitask and excellent time management skills.
• Must be able to travel 25% of the time.

Benefits

In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.