Director of Campus Operations, 2 Hour Learning - $200,000/year USD

Key Responsibilities

• Performing scheduled on-site inspections across Central Texas locations against documented criteria for cleanliness, HVAC, safety, security, signage, landscaping, furniture, and visitor-readiness—then ensuring findings result in confirmed corrective action
• Assessing and prioritizing facilities problems and emergencies, coordinating contractor response, and closing work orders only after verifying resolution (urgent within 24 hours, standard within 1 week)
• Overseeing local contractor performance against service-level agreements, terminating underperforming vendors, renegotiating contracts, and conducting direct accountability discussions on quality and cost control
• Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure uniform execution of procedures across all campuses, eliminating reliance on individual heroics
• Managing significant campus improvement projects (HVAC replacements, interior upgrades, landscaping, AV/network infrastructure) within timeline and budget constraints while minimizing student disruption
• Documenting enterprise standards and AI-driven procurement protocols (leveraging ticketing platforms, IoT/predictive maintenance tools, and centralized vendor sourcing) to ensure uniform campus launch and operation
• Delivering concise weekly written summaries on regional operational quality, contractor performance, escalated issues, and capital expenditure tracking

Basic Requirements

• Located in the Austin, TX metropolitan area or within commutable range, prepared to work primarily from the Austin campus with 20–40% regional travel
• Authorized to work in the United States without requiring visa sponsorship
• 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
• Documented success maintaining vendor-managed service accountability for quality, cost, and SLA compliance across multiple sites
• Hands-on experience addressing urgent facilities challenges (safety, HVAC, security, cleanliness) with quantifiable customer-experience outcomes
• Consistent written operational discipline: issue tracking, escalation documentation, vendor correspondence, weekly regional performance reports
• Practical experience with contemporary operations technology (ticketing platforms, IoT/predictive maintenance, AI-supported procurement or planning)

Nice-to-have Requirements

• Multi-location operational leadership in premium hospitality, luxury retail, private K–12 education, or healthcare systems serving demanding clientele
• Experience building or rehabilitating a regional operations framework where the previous approach depended on individual effort rather than standardized procedures
• History of vendor termination and reconstruction of local contractor networks
• Experience directing capital improvement initiatives (HVAC, AV/network, landscaping, interior renovations) in active, customer-facing facilities
• Familiarity working in AI-enabled operating models where automated playbooks, dashboards, and predictive tools handle routine tasks so staff concentrate on decision-making

About 2 Hour Learning

2 Hour Learning is reprogramming learning for the AI era. They are proving that smarter learning is possible with students consistently ranking in the top 1-2% nationally and achieving an astonishing 6.5x growth. At 2 Hour Learning, talent and performance matter in a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can make a difference.