Director of Business Development
Salary Range: $109,819-$174,491
About the role
Business Development role for identifying business opportunities, developing strategies and actions to engage, develop, and acquire new clients for the Supply Chain Solutions (SCS) Origin Management (OM) portfolio. The OM Service/solution scope includes Purchase Order (PO), Vendor/Supplier Management, LSP/Carrier, Booking, Shipment and Document Management services, including Origin Cargo Consolidation (CFS/CY) & Destination Delivery Management services (Port to Door) from International Origins. It also includes ‘end to end’ Visibility and Monitoring, system-to-system data integration, and solution configuration to meet client-specific service needs, along with other required services and functionalities supporting the value proposition.
This role provides an opportunity to further develop and enhance invaluable skills through training, networking, and on-the-job experience. You will play a key part in this new and exciting area within Yusen Logistics and influence its development with your experience and skills.
Responsibilities
- Understand and apply experience with Origin Management (OM) solutions and related value propositions/deliverables for clients across multiple industry verticals (including retail, technology, automotive, aerospace). Solution engagement/selling may include other complementary services offered by SCS or other Yusen Logistics Business Units (Ocean Freight Forwarding, Air Freight Forwarding, Contract Logistics).
- Demonstrate a general knowledge of current logistics technology trends and how they support solution enhancement and/or new product capabilities needed to secure new business.
- Develop and execute an assigned regional Business Development plan for new OM business, delivering volume, revenue, margin growth, and strategic goals to meet fiscal year business plan objectives. Update the annual Regional Business Development plan as needed to ensure a defined focus and strategy.
- Use available prospect/qualification tools, relationships, and professional connections to identify new clients and manage the opportunity discovery process.
- Develop client sales strategies and focused presentation materials (including system demos and pricing/commercial recommendations), as well as customized proposals (RFx, etc.).
- Engage with senior decision-makers (Director, VP, C-Level) to ensure professional communication and relationship-building.
- Provide structured client feedback, including summaries of unsuccessful pursuits, to improve future engagements, products, and solutions.
- Provide SCS Business Development Leadership with regular updates on pursuits and new business development, ensuring compliance with Customer Relationship Management (CRM) standards and participation in internal meetings. Include strategic insights into targeting future clients, pipeline development, financial forecasts, market developments, and Yusen SCS solution/product enhancements.
- Ensure solutions/proposals align with SCS-defined OM capabilities, including internal discussions and sign-off for deploying requested new services or functionality, and manage related negotiations/expectations with the client.
- Post new business win, ensure clear communication to summarize and document Commercial agreements (Contract, Pricing, Scope of Work) to guide customer account management, implementation, and operational teams for a successful go-live.
- Handle commercial responsibilities, including contract negotiation and sign-off, credit establishment, and participation in transition meetings with the client.
- Maintain regular contact with new clients, in alignment with customer account teams, to ensure relationship continuity. This may include remaining engaged and contributing to Monthly and Quarterly Business Reviews.
- Represent and promote Yusen Logistics/OM professionally at industry functions and meetings.
- Act as a self-starter in all new business development activities, including arranging travel, meetings, materials, and hosting internal/external calls. Some international travel may be required.
Requirements
- Degree in Business Administration, Procurement/Sourcing, Supply Chain Management, Logistics, or other related disciplines.
- At least 5+ years of successful experience in either selling OM services/solutions in the U.S. or in an OM Operational/client-supporting role.
- Ability to travel, sometimes overnight, as required. International travel may also be necessary.
- Ability to work five (5) days per week for at least eight (8) hours, and occasionally longer.
Skills
Required Hard Skills
- Proficient in MS Office Suite (Excel, Teams, PowerPoint, Word).
- Expert-level skills in MS Office and knowledge of data visualization tools such as PowerBI or Tableau preferred.
Required Soft Skills
- Strategic and data-focused mindset with strong analytical and research skills.
- Ambitious and highly organized self-starter with a curious mind and an ability for out-of-the-box thinking, thriving in a dynamic environment.
- Outstanding negotiator with the ability to influence internal and external stakeholders.
- Ability to successfully manage expectations of stakeholders, leadership, and colleagues across key initiatives.
- Flexibility to drive and adapt to changes in the organization, including strategic goals, systems, structures, processes, policies, or procedures.
- Ability to effectively prioritize workload, manage competing responsibilities, and make sound business decisions to meet objectives with minimal direction while complying with company policies.
- Proven expertise in the preparation and presentation of information, conclusions, and decisions.
- Ability to effectively communicate strategic, technical, process-related, and other business matters to a variety of stakeholders and customers across all levels, both orally and in writing.
- Strong leadership skills and ability to lead cross-functional teams and impact decisions across the organization.
- Proven team player with superior interpersonal and relationship management skills, comfortable working closely and collaboratively with people of various backgrounds, functional groups, and levels of responsibility within Yusen and customer organizations.
Preferred Skills
- Understanding of wider logistics functions, including different modes of transportation (Air, Ocean, Intermodal, FTL, LTL, Drayage, Parcel), application of fuel and accessorials, warehousing services, and the service offerings of LLPs, 3PLs, and 4PLs.
- Understanding of contract structures, general contractual, insurance and liability language and terms, as well as transportation-specific language and knowledge of USC and CFR Titles 49, including the Carmack Amendment.
- Understand legal requirements to provide logistics services, including motor carrier, broker and freight forwarder authorities, hours-of-service, and CTPAT regulations.
- Understanding of the importance and effect of sustainability efforts, evaluation of environmental impacts and emission calculations, and transportation-related sustainability areas such as SmartWay, Alternative Fuel Vehicles (LNG/CNG), and Zero-Emission Trucks (BEV/FCEV).
Benefits
- Medical, Dental, and Vision benefits beginning the 1st of the month following start date.
- 401k with a company match.
- Standard 10 days PTO.
- Eligible for sales incentive plan.
- 7 Paid Holidays.
- Eligible for overtime pay if applicable.
- Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability.
- Tuition Assistance Program.
- Commuter Benefits.
- Additional benefits including vacation and more.
All benefits are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, available upon request from Human Resources.
About Yusen Logistics (Americas)
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities—through innovative supply chain management, freight forwarding, warehousing, and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world’s preferred choice.
www.yusen-logistics.com