Director of Business Development

Valley Hope of Grapevine, located between Dallas and Fort Worth, provides healing residential and outpatient drug and alcohol addiction treatment services. Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment. Experience for yourself why our facility was recently voted “One of the Best Addiction Treatment Centers in America” by Newsweek Magazine and “The Best Treatment Facility in Northeast Tarrant County.”

About the role

Responsible for managing strategic relationships with new and existing referral sources—including hospitals, physicians, substance use disorder specialists, community organizations, care managers, and legal/judicial professionals—to generate client referrals, promote awareness of treatment services, and strengthen the organization’s presence and reputation within the market.

Works collectively with supervisor to implement strategic plans and goals for the department. Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and code of ethical behavior consistent with the organization’s Mission statement and objectives.

Responsibilities

• Analyze facility performance indicators and utilize sales forecasting and strategic planning to identify trends and opportunities in business development and market growth.
• Stay informed on healthcare industry trends, research, and best practices to enhance service offerings, improve patient outcomes, and strengthen market competitiveness while driving profitability.
• Supervise identified team members including hiring, training, and providing performance reviews. Provide routine performance feedback, ongoing leadership, and mentoring in support of staff development.
• Manage the activities of designated staff to achieve optimal census objectives and facilitate the growth of business with appropriate payer mix, as well as assist in development of ways to improve the payer mix.
• Collaborate with facility leadership and corporate marketing teams on advertising, public relations, and business development initiatives, including the creation of promotional materials and management of the facility’s social media presence.
• Analyze and manage the regional marketing database to ensure accurate reporting and effective execution of data-driven insights.
• Prepare and present strategic insights, reports, and market analyses to the supervisor and other key stakeholders at the facility and home office level, including updates on trends, referral sources, and business development activities.
• Collaborate with supervisor to plan and manage the marketing operations budget, demonstrating strong business acumen and fiscal responsibility.
• Conduct referral development, customer relations, and in-service training sessions to educate the community on facility operations and services.
• Participate in all assigned staff meetings, staff development, and training as required.
• Adhere to Valley Hope’s clinical philosophies, policies, and procedures as well as other regulatory bodies to ensure quality patient care.
• Interact and communicate with others (patients, co-workers, management, and vendors) in a professional and tactful manner, treating them with respect and consideration regardless of their status or position.

Requirements

• Bachelor’s degree in marketing, communications, or related field; or equivalent work experience.
• Three (3) years of experience in sales, marketing, and/or public relations.
• Two (2) years of management or supervisory experience.
• Valid unrestricted driver’s license.

Preferred Qualifications

• Master’s degree in marketing, communications, or related field.
• Five (5) years of leadership and/or managerial experience.
• License or credential to function as an alcohol and drug treatment counselor in the state in which the Counselor is working.
• Five (5) years of experience in sales, marketing, and/or public relations.

Work Environment

• Office setting, variable hours as delegated per Supervisor.
• Must be able to be on-call and work non-typical hours including evenings and/or weekends based on operational needs.
• Direct contact with patients, families, and referral sources via the telephone.
• Sitting for extended periods of time of up to 4 hours; regularly talking to and listening to others.
• Able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
• Able to push, pull, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
• Ability to travel up to 75% of the time within the assigned area.

Benefits

• Medical coverage — Valley Hope pays up to 85% of premiums
• Dental & vision plans at competitive rates
• Up to 27 days of PTO (based on position and tenure)
• 8 paid holidays (including a personal day)
• Paid parental leave
• 401(k) with employer match
• Tuition assistance to grow your career
• Student loan repayment support
• Public Student Loan Forgiveness (PSLF) eligible employer
• HSA & FSA options to manage healthcare costs
• Employee Assistance Program (EAP) for added support
• And more perks designed with you in mind