Director of Business Development

Principal Accountabilities

• Execute strategic sales initiatives to drive revenue growth and achieve sales targets for iPostal1 and iWorkSpaceMail.
• Manage and close inbound sales opportunities generated through website inquiries, referrals, partnerships, webinars, trade shows, and industry networking activities.
• Proactively prospect and develop new business opportunities (“hunting”) within the coworking, flexible workspace, virtual office, hospitality, and CMRA sectors.
• Build and maintain strong relationships with workspace operators, strategic partners, franchise groups, and industry influencers.
• Conduct sales presentations, product demonstrations, and discovery meetings with prospective operators and partners.
• Develop a strong understanding of operator needs and position iPostal1 Workspace solutions as a strategic revenue and operational enhancement platform.
• Achieve defined KPIs and sales performance metrics while accurately maintaining pipeline activity, forecasts, and customer records within Freshsales CRM.
• Negotiate and close sales agreements, partnership opportunities, and strategic initiatives that support company growth objectives.
• Collaborate with onboarding, operations, marketing, and leadership teams to ensure a smooth customer transition and successful partner launch.
• Represent iPostal1 Workspace at industry trade shows, conferences, webinars, and networking events as directed by leadership.
• Monitor market trends, competitive offerings, USPS/CMRA industry developments, and emerging opportunities within the flexible workspace industry.
• Prepare regular sales reports, forecasts, and executive summaries highlighting pipeline activity, performance metrics, opportunities, and challenges.
• Identify opportunities to improve sales processes, customer engagement, and market positioning.

Qualifications

• Proven track record of success in business development, sales, or account management roles within the coworking, flexible workspace, virtual office, or related industries.
• Minimum of 3–5 years of experience driving revenue growth, managing strategic accounts, or working directly with workspace operators and partners.
• Workspace industry experience is required.
• Experience in coworking, flexible workspace, virtual office, franchise, or CMRA-related environments strongly preferred.
• Strong understanding of workspace industry operations, digital mail services, virtual office solutions, and partnership sales models.
• Demonstrated success in both lead conversion (“farming”) and outbound prospecting (“hunting”).
• Experience using CRM systems, preferably Freshsales or similar sales management platforms.
• Excellent communication, presentation, negotiation, and relationship management skills.
• Strong organizational skills with the ability to manage multiple opportunities and priorities in a remote work environment.
• Ability to travel several times per year for trade shows, conferences, partner visits, and company meetings.
• Bachelor’s degree in Business Administration, Marketing, Communications, or related field preferred.