Director of Business Development

Responsibilities

• Build strong and mutually beneficial relationships with appropriate target audiences and referral sources.
• Distribute marketing collateral materials including brochures, insurance postcards, stickers, labels, stationary, thank you cards/envelopes, etc.
• Plan and invite community residents and local officials to events to build community awareness.
• Develop relationships of trust with key doctors, DC planners, and senior care influencers in the community.
• Schedule and attend luncheons and presentations to promote the facility and its services.
• Create and update content for the website.
• Receive and follow work schedule/instructions from the Administrator and as outlined in established policies and procedures.
• Interview residents/guardians and obtain required information and signatures.
• Admit and prepare identification records for residents in accordance with established policies and procedures.
• Maintain an accurate record of available beds, daily and monthly census.
• Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
• Notify nursing service and call for assistance if necessary.
• Refer admission problems to proper authority.
• Maintain a resident waiting list in accordance with established policies and procedures.
• Stay updated on current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities.
• Maintain current records of all residents admitted/discharged by this facility in accordance with established policies and procedures.
• Perform miscellaneous duties and assist business office personnel as required/directed.
• Assume the administrative authority, responsibility, and accountability of performing the assigned duties of the public relations specialist.

Requirements

• Possess the ability to make independent decisions when circumstances warrant such action.
• Deal tactfully with personnel, residents, visitors, and the general public.
• Be calm and level-headed in emergencies.
• Be well-groomed and possess ability to work harmoniously with other personnel.
• Minimize waste of supplies, misuse of equipment, etc.
• Seek out new methods and principles and incorporate them into existing admission practices.
• Follow written and oral instructions.
• Be knowledgeable in the use of computers, data input and output, etc.
• Show patience, tact, cheerful disposition, and enthusiasm.
• Willingness to handle residents, staff, and visitors based on their maturity levels.
• Not pose a direct threat to the health or safety of other individuals in the workplace.