Director of Business Development

The Role

As the Director Business Development, you will lead strategic efforts to drive revenue growth, forge high-value partnerships, and expand Cart.com’s market footprint within the eCommerce and Fulfillment sectors.

You will report directly to the Vice President of Fulfillment Sales and be responsible for:

• Developing and executing a comprehensive business development strategy to expand Cart.com’s footprint in the 3PL & Fulfillment market.
• Form consultative relationships with our Brands & prospects to introduce Cart.com’s full breadth of Supply Chain services.
• Identify, engage, and secure high-value partnerships and clients that align with Cart.com’s strategic goals.
• Collaborate with internal teams, including operations, product development, and marketing, to deliver tailored solutions that meet client needs.
• Conduct market research and competitive analysis to identify opportunities, refine strategies, and maintain a competitive edge.
• Drive customer retention and upselling efforts by deepening relationships with existing clients and identifying additional business opportunities.
• Negotiate complex contracts and agreements, ensuring favorable terms for both Cart.com and its clients.
• Track and analyze key performance metrics, using data-driven insights to improve strategies and forecast revenue growth.
• Represent Cart.com at industry conferences, trade shows, and networking events, building strong relationships with potential partners and clients.

What You’ll Do

Develop and execute a comprehensive business development strategy to expand Cart.com’s footprint in the 3PL & Fulfillment market.

Form consultative relationships with our Brands & prospects to introduce Cart.com’s full breadth of Supply Chain services.

Identify, engage, and secure high-value partnerships and clients that align with Cart.com’s strategic goals.

Collaborate with internal teams, including operations, product development, and marketing, to deliver tailored solutions that meet client needs.

Conduct market research and competitive analysis to identify opportunities, refine strategies, and maintain a competitive edge.

Drive customer retention and upselling efforts by deepening relationships with existing clients and identifying additional business opportunities.

Negotiate complex contracts and agreements, ensuring favorable terms for both Cart.com and its clients.

Track and analyze key performance metrics, using data-driven insights to improve strategies and forecast revenue growth.

Represent Cart.com at industry conferences, trade shows, and networking events, building strong relationships with potential partners and clients.

Who You Are

You are a strategic thinker with a proven ability to develop and execute business growth strategies in the eCommerce and 3PL industries.

You have a deep understanding of the eCommerce ecosystem, including platforms, supply chain logistics, and fulfillment processes.

You possess exceptional sales leadership skills and have a proven track record of closing high-value deals and forging strategic partnerships.

You are highly skilled in financial analysis, contract negotiation, and revenue forecasting.

You excel at building and maintaining relationships with C-suite and senior-level stakeholders.

You have outstanding communication and presentation skills, with the ability to influence and inspire both internal teams and external partners.

You thrive in a dynamic, fast-paced environment and are adept at managing multiple priorities simultaneously.

What You’ve Done

• 10+ years of experience in business development or sales leadership roles, preferably within eCommerce, logistics, or related industries.
• Experience with Health/Beauty/Wellness brands and sector.
• Demonstrated success in managing a multi-million-dollar sales pipeline and achieving or exceeding revenue targets.
• Experience with CRM systems (e.g. HubSpot) to manage pipelines and track performance metrics.
• Experience leading cross-functional teams and collaborating with diverse stakeholders to deliver strategic initiatives.

Nice to Haves

• Experience with digital transformation initiatives or technology integrations in logistics and supply chain.
• Established network of industry contacts in the eCommerce or 3PL space.
• Certifications in sales leadership or business development methodologies.