Director of Building Security (Kenilworth)

PRIMARY FUNCTION/PURPOSE

The Director of Building Security provides oversight of the shelter’s security operational functions, supporting the efficient and satisfactory living and work environment of the facility. This individual will oversee security operations at our Kenilworth House location in Brooklyn, NY.

MINIMUM QUALIFICATIONS

• Bachelor's degree and /or a minimum of five (5) years’ experience in Building Security and Operations required
• Four years' experience in Building Operations with hands-on management skills and direct experience in staff supervision required
• Current and active New York State Driver’s License is required
• New York Security Guard License is required
• F02 Certification F80 Certification is required
• Proven Contract/ Vendor relationship problem and resolution solver
• Work Order Systems, New Security Management Systems, Fire Safety Systems and ability to conduct instructor training
• Self-guided and minimum supervision, outgoing team player, goal oriented, project management skills, excellent analytical, evaluative, and human service management skills
• Excellent project and time management, and presentation skills with the ability to prioritize assignments
• Attention to detail and problem-solving skills
• Strong organizational skills with ability to manage tasks efficiently
• Excellent analytical, evaluative, and human service management skills
• Excellent written and oral communication, organizational, supervisory, and leadership skills
• Must have excellent initiative, the ability to work well under pressure, to be flexible and work both independently and as part of a team to complete complex projects in a fast-paced environment
• Adept and comfortable with crisis management
• High level of computer proficiency, specifically in Microsoft Office and the ability to learn new technologies and databases

PRIMARY RESPONSIBILITIES

• Reporting to the Regional Director of Security and the AVP of Facilities, the Director of Building Security is responsible for ensuring the building is maintained in inspection ready conditions, clean, in working order, and ensuring the clients live in a safe environment
• Directly supervise security (Shift Supervisors and Safety Monitors) and Residential Aide/Food Service Workers staff
• Establish and communicate clear expectations and priorities for the department
• Ensure development of direct reports by collaborating with Program Director, AVP of Facilities and CQI Director in ensuring staff training needs are addressed through training, coaching, and resources
• Collaborate with the Maintenance Director with interviewing and making hiring recommendations, evaluating staff performance, and providing on-going feedback in accordance with agency’s policies
• Collaborate with the Maintenance Director in preparing the staff for required credentialing (i.e., food handlers’ certification, CPR, F-02 and F-89)
• Monitor and provide directions to security (Shift Supervisors and Safety Monitors) and Residential Aide/Food Service Worker staff to ensure compliance with program services; In collaboration with the Program Director, will meet with the staff regularly to discuss issues, concerns, and on-going program needs
• Liaise with building ownership to address landlord in relation to building security
• Review feedback from inspections from DHS, OTDA, RSRI, DOB, HPD and other government authorities regarding identified deficiencies with building ownership to establish a plan of correction with target completion date.
• Conduct coordinated client inspection to ensure a clean and safe environment for the shelter clients
• Report offline units and ensure the reconciliation of them expeditiously; In collaboration with the Maintenance Director, ensures maintenance cleans and prepares units for new clients within the prescribed DHS time frame
• Oversee and train staff in the Security Operations Department to follow DHS Client Assistance and Rehousing Systems (CARES) regarding incident reports, pending arrivals, discharges, facility bed management, etc.
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food; the number of meals served and discarded per day
• Ensure Security Operations staff respond to clients in a professional manner and provide the clients with the support needed to stabilize
• Administer 24-hour crisis intervention protocols, encourage staff/client communication, respond to client needs, and ensure a safe and secure environment for staff and clients
• Asset management and overseeing the central storage facility
• Maintain open and accurate communication with the DHS and HERO unit
• Ensure the Food Service Workers [Residential Aide] are documenting temperature of food