Director of Bars and Restaurants

About the Role

As the Director of Bars and Restaurants at Fairmont Austin, you will be a key member of the Food & Beverage division's senior leadership team, driving the vision and culture of the division. This role ensures exceptional service and innovative dining experiences across multiple venues, including Fulton, Garrison, Room 725, Rules & Regs Bar, and Pool Bar. Your leadership will help these venues become preferred dining destinations for both hotel and external guests while achieving outstanding operational and financial results.

Responsibilities

• Lead and manage the day-to-day operations of all bars and restaurants, ensuring adherence to service standards.
• Drive innovative promotions, menus, and concepts to establish the venues as top dining destinations.
• Collaborate with bar teams and leadership to enhance wine lists and retail displays.
• Compile monthly beverage and retail inventories, ensuring budgeted cost of sale targets are met.
• Lead and support venues in achieving financial and operational targets.
• Prepare and administer annual budgets in a fiscally responsible manner.
• Implement effective controls for food, beverage, labor, and operating expenses.
• Assist in preparing the annual strategic plan and achieve set goals and targets.
• Ensure the implementation of guest service standards and seek continuous improvement in product and service.
• Oversee the selection, training, and development of all colleagues to ensure timely recruitment and career growth.
• Follow department policies, procedures, and service standards.
• Actively resolve guest complaints promptly according to hotel standards.
• Participate in hotel committees and team meetings.
• Work closely with the Marketing team to maintain constant visibility for the venues.

Qualifications

• Previous Food & Beverage experience in a senior leadership role is required.
• At least 7-10 years of progressive leadership experience in luxury hotel food & beverage operations.
• University/College degree in a related discipline is required.
• Computer literate in Microsoft Windows applications.
• Strong interpersonal and problem-solving abilities.
• Highly responsible, reliable, and able to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus on guest needs, remaining calm and courteous at all times.

Benefits

• Paid time off.
• Medical, Dental, and Vision Insurance.
• 401K retirement plan.
• Complimentary shift meal.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through Accor Academies and educational assistance for further development.
• Opportunity to develop talent and grow within the property and across the world.
• Ability to make a difference through Corporate Social Responsibility activities, like the Sustainability Committee.