Director of Advisory Services

About the role

The Director of Advisory Services will lead the team responsible for the Fractional Revenue Consulting (FRC) delivery. This is a senior leadership role with full operational ownership of FRC delivery. Key responsibilities include leading, coaching, and growing a team of 15 FRC Advisors, overseeing the Customer Success function, and directing the Office Hours team.

Key responsibilities

• Advisory Team Leadership (15 Advisors): Lead, coach, develop, and grow a team of 15 FRC Advisors delivering our 144-point implementation framework to clients. Set performance standards, conduct call reviews, and build advisor development paths.

• Customer Success: Own client retention, satisfaction, and outcome reporting across the FRC book. Build the systems that track client progress against the 144-point framework. Identify at-risk accounts early and deploy interventions before churn happens. Convert successful clients into case studies, testimonials, and referrals.

• Office Hours Team: Direct the specialist bench (CRM, data tracking, workflows, media buying, landing pages) that supports FRC clients. Ensure office hours are high-signal, well-attended, and tightly aligned to client implementation needs. Coordinate specialist deployment against client demand and advisor requests.

Qualifications

• Required Skills: Proven leadership experience managing client-facing advisory, consulting, and customer success teams. Track record building systems, standards, and accountability structures that scale. Strong command of Sales, Marketing, and Revenue Operations. Experience coaching and developing high-performing individual contributors. Operator mindset, able to own outcomes and move fast without sacrificing quality. Experience with CRM platforms (HubSpot, Salesforce, or similar), marketing automation, and revenue operations tooling. Background managing P&L or delivery margin for a service line. Experience converting client outcomes into marketable proof (case studies, testimonials, ROI data).

Key success metrics

• Every FRC Advisor operates against a clear, measurable performance standard.

• Client retention and NPS improve quarter-over-quarter.

• Office Hours becomes a defining differentiator in FRC’s value proposition.

• The 144-point framework is delivered with consistency across all 15 advisors.

• A pipeline of named client wins (specific dollar outcomes, specific timeframes) flows steadily to Marketing.

• The Director of Advisory Services role becomes the operational backbone of FRC.

The opportunity

• Own delivery for one of the largest small business consulting programs in America.

• Build and scale the team and systems behind a high-growth B2B offering.

• Direct collaboration with Grant Cardone’s executive team in a fast-paced, 10X culture.

• Competitive base compensation plus performance-based incentives.

• Comprehensive health, dental, and vision coverage.

• Paid time off and company holidays.

• Immersion in the 10X culture — live events, content, and a world-class professional network.

• Direct access to Grant Cardone's executive team and proven growth systems.

Commitment to diversity

Grant Cardone Enterprises is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.