Director of Advancement Services

About the role

The Division of External Affairs and University Advancement serves to connect external parties with opportunities to partner, support, and participate with Fayetteville State University and its programming. The division is responsible for all development and fundraising-related activities and the planning and organization of university programs. The division is organized to conduct the following functions: Major gifts solicitations, annual giving, planned giving, corporate and foundation giving, alumni relations, donor relations, capital campaign planning and implementation, processing and acknowledgment of gifts, career services activities, and donor research.

Responsibilities

The Director of Advancement Services is responsible for database management, advancement reporting, gift processing, prospect research, data integrity, and data security. Serves as team leader for the organization’s efforts to understand its constituent data by guiding analysis and segmentation efforts. Develops strategies for leveraging constituent data to advance the work of the organization. Provides technical advice, forecasting, training, and reports as needed for all members of the Development and Alumni Affairs professional staff, as well as authorized members of the university community who needs reports from the Alumni / Development System (Raisers Edge NXT).

Requirements

• Bachelor’s degree
• A minimum of 3 years of experience
• A comprehensive understanding of Advancement Services as a functional area, including gift processing, stewardship, donor relations, customer service, prospect management, information security, and data maintenance

Qualifications

• Experience In a Higher Education Setting Is Highly Preferred.

Skills

• Data analysis skills as well as the ability to create documents, spreadsheets, graphs, timelines, and reports are required and will need to be updated frequently
• Knowledge of gift processing and stewardship policies and procedures, including IRS regulations
• Superb attention to detail and ability to multitask
• Proficiency in working with databases, CRM systems, reporting tools, and Microsoft Office products
• Strong problem-solving and analytical skills
• Excellent communication, writing, and collaboration skills
• Excellent customer service skills and a commitment to continuous improvement