Jobs · Management · Massachusetts

Director of Admissions and Enrollment, 2 Hour Learning - $200,000/year USD

Crossover · Boston, MA · 3 days ago
Management$100/hrFull-time

Key Responsibilities

  • Directing the complete enrollment experience for prospective families, beginning with initial outreach and concluding with onboarding.
  • Facilitating diagnostic conversations to evaluate alignment before proposing pathways or advising on subsequent actions.
  • Overseeing 20+ concurrent family engagements across varied enrollment phases, maintaining full transparency on progression and next steps.
  • Guiding campus visits, student shadow days, and enrollment discussions that articulate results, expectations, and the intended audience for the model.
  • Ensuring precision in CRM documentation and enrollment data (HubSpot and SIS) to enable forecasting, prioritization, and sustained service excellence.

Basic Requirements

  • 3+ years providing premium, individualized service in settings where the quality of service directly influences brand perception (education, high-end hospitality, executive assistance, exclusive membership organizations, or owner-led service ventures).
  • Proven ownership of a full-cycle client, admissions, or enrollment process from initial engagement through integration.
  • Track record managing 20+ concurrent client, guest, or family relationships at varying stages, supported by a structured approach to tracking and follow-up.
  • Capacity to present specific instances of consultative judgment, including occasions when you advised against your offering because it was not the appropriate match.
  • Professional-level written correspondence experience with C-suite executives, high-net-worth clientele, or discerning stakeholders.
  • Readiness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.
  • Authorization to work in the United States without requiring visa sponsorship.

Nice-to-have Requirements

  • Background in competitive independent school admissions or selective program recruitment.
  • History in premium hospitality, VIP client services, or senior executive support functions.
  • Involvement in designing or improving enrollment workflows, standard operating procedures, or service protocols.
  • Proficiency leveraging data and CRM analytics to enhance enrollment quality, not merely throughput.

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