Director of Admissions and Enrollment, 2 Hour Learning - $200,000/year USD
Crossover · Lowell, MA · 1 wk ago
Education$100/hrFull-time
About the role
Alpha is developing one of the world's most rigorous school models, integrating demanding academics, technology-enabled learning, and elevated expectations for both students and faculty. The model is proven, but success depends on selecting the right families.
Responsibilities
- Lead the complete enrollment process for prospective families, from initial engagement to onboarding completion.
- Facilitate exploratory conversations to evaluate compatibility before offering solutions or advancing to subsequent stages.
- Oversee 20+ concurrent family engagements across varied enrollment phases, with structured tracking and follow-up discipline.
- Direct campus visits, student shadow experiences, and enrollment dialogues that transparently convey results, standards, and model suitability.
- Ensure precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and sustained service excellence.
Requirements
- 3+ years providing premium, individualized service in settings where service excellence directly shapes brand perception (education, luxury hospitality, executive support, premium membership organizations, or owner-operated service businesses).
- Proven ownership of a complete client, admissions, or enrollment lifecycle from initial inquiry through onboarding.
- Experience managing 20+ concurrent client, guest, or family interactions across multiple stages, supported by a reliable tracking and prioritization framework.
- Capacity to offer specific examples of advisory decision-making, including instances where you counseled against your offering when misalignment existed.
- Professional correspondence experience with senior leaders, high-net-worth clients, or discerning stakeholders.
- Willingness to reside in or relocate within 60 days to one of these markets: Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.
- Authorized to work in the United States without requirement for visa sponsorship.
Qualifications
- Background in selective private school admissions or enrollment for competitive programs (nice-to-have).
- Experience in luxury hospitality, VIP client services, or executive support capacities (nice-to-have).
- Track record developing or enhancing enrollment workflows, standard operating procedures, or service protocols (nice-to-have).
- Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely velocity (nice-to-have).
Skills
- Exceptional interpersonal and communication skills.
- Ability to manage multiple concurrent engagements effectively.
- Strong analytical and problem-solving skills.
- Experience with CRM systems (HubSpot and SIS).
Benefits
Working with us offers a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system. The role is full-time (40 hours per week), long-term, and immediately available. Compensation is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly.