Director of Admissions and Enrollment, 2 Hour Learning - $200,000/year USD

About the role

This position is designed to uphold standards for Alpha's ambitious educational model, integrating rigorous academics, technology-enabled learning, and elevated expectations for both students and staff. The objective is mutual fit rather than enrollment maximization.

Responsibilities

• Direct the complete enrollment experience for prospective families, spanning first touchpoint to onboarding completion.

• Facilitate needs-based conversations to evaluate alignment before offering solutions or advising on next actions.

• Oversee 20+ concurrent family engagements across various enrollment stages, ensuring clear tracking and timely follow-through.

• Guide campus tours, student shadow visits, and enrollment dialogues that articulate outcomes, expectations, and model suitability with clarity.

• Ensure CRM and enrollment system accuracy (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.

Requirements

• 3+ years providing premium, individualized service in settings where service excellence directly shapes brand reputation (education, high-end hospitality, executive support, premium membership organizations, or entrepreneurial service operations).

• Proven ownership of a complete client, admissions, or enrollment process spanning initial contact through onboarding.

• Experience managing 20+ concurrent client, guest, or family engagements at varying stages, supported by a structured tracking and prioritization approach.

• Capacity to offer specific examples of consultative decision-making, including instances where you recommended against your offering when fit was absent.

• Professional writing experience addressing senior executives, high-net-worth clients, or discerning audiences.

• Willingness to reside in or relocate within 60 days to one of these markets: Chicago, IL, Nashville, TN, Oklahoma City, OK, Tulsa, OK, or Southlake, TX.

• Authorized to work in the United States without requiring visa sponsorship.

Nice-to-have Requirements

• Experience in competitive private school admissions or selective program enrollment.

• Background in high-end hospitality, VIP client services, or executive support functions.

• Experience developing or enhancing enrollment workflows, standard operating procedures, or service protocols.

• Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely conversion speed.