Director of Admissions and Enrollment, 2 Hour Learning - $200,000/year USD
Crossover · New Hampshire, United States · 3 days ago
Education$100/hrFull-time
Key Responsibilities
- Directing the complete enrollment experience for prospective families, beginning with initial outreach and concluding with onboarding.
- Facilitating diagnostic conversations to evaluate alignment before proposing pathways or advising on subsequent actions.
- Overseeing 20+ concurrent family engagements across varied enrollment phases, maintaining full transparency on progression and next steps.
- Guiding campus visits, student shadow days, and enrollment discussions that articulate results, expectations, and the intended audience for the model.
- Ensuring precision in CRM documentation and enrollment data (HubSpot and SIS) to enable forecasting, prioritization, and sustained service excellence.
Basic Requirements
- 3+ years providing premium, individualized service in settings where the quality of service directly influences brand perception (education, high-end hospitality, executive assistance, exclusive membership organizations, or owner-led service ventures).
- Proven ownership of a full-cycle client, admissions, or enrollment process from initial engagement through integration.
- Track record managing 20+ concurrent client, guest, or family relationships at varying stages, supported by a structured approach to tracking and follow-up.
- Capacity to present specific instances of consultative judgment, including occasions when you advised against your offering because it was not the appropriate match.
- Professional-level written correspondence experience with C-suite executives, high-net-worth clientele, or discerning stakeholders.
- Readiness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.
- Authorization to work in the United States without requiring visa sponsorship.
Nice-to-have Requirements
- Background in competitive independent school admissions or selective program recruitment.
- History in premium hospitality, VIP client services, or senior executive support functions.
- Involvement in designing or improving enrollment workflows, standard operating procedures, or service protocols.
- Proficiency leveraging data and CRM analytics to enhance enrollment quality, not merely throughput.