Director of Admissions and Enrollment, 2 Hour Learning - $200,000/year USD

About the role

This is a unique admissions role at Alpha, focusing on rigorous standards rather than maximizing enrollment volume. The role involves overseeing the entire admissions process, from initial outreach to enrollment, ensuring alignment with the Alpha model.

Responsibilities

• Oversee the complete enrollment experience for prospective families, from initial outreach through onboarding.
• Facilitate needs-assessment dialogues to evaluate alignment before presenting options or recommending action.
• Track 20+ active family relationships across various stages of the enrollment funnel, with precise visibility into progress and follow-up requirements.
• Deliver campus tours, shadow day experiences, and decision-stage conversations that transparently convey outcomes, expectations, and model fit.
• Ensure accurate CRM and enrollment data (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.

Requirements

• 3+ years providing premium, personalized service in settings where service quality directly influences brand reputation (education, luxury hospitality, executive support, premium membership organizations, or owner-operated services).
• Proven ownership of a complete client, admissions, or enrollment process from initial contact through final onboarding.
• Experience managing 20+ client, guest, or family relationships concurrently across different stages, supported by a clear tracking and prioritization system.
• Capacity to share specific examples of consultative decision-making, including instances where you recommended against your product or service due to poor fit.
• Professional written communication experience with senior executives, high-net-worth individuals, or discerning clients.
• Willingness to reside in or relocate within 60 days to one of the following markets: Chicago, IL, Nashville, TN, Oklahoma City, OK, Tulsa, OK, or Southlake, TX.
• Authorized to work in the United States without visa sponsorship.

Nice-to-have Requirements

• Experience in selective private school admissions or enrollment for competitive programs.
• Background in luxury hospitality, VIP guest relations, or executive support functions.
• Experience developing or refining enrollment workflows, standard operating procedures, or service standards.
• Comfort leveraging data and CRM insights to enhance conversion quality, not merely speed.

Benefits

Working with us offers a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can contribute to fixing a broken school system. The role is full-time (40 hours per week), long-term, and immediately available. Compensation is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. Payments are made weekly. For more details, visit www.crossover.com/help-and-faqs.