Director of Admissions and Enrollment, 2 Hour Learning - $200,000/year USD

Key Responsibilities

Leading the complete enrollment process for prospective families, from initial engagement to onboarding completion.

Facilitating exploratory conversations to evaluate compatibility before offering solutions or advancing to subsequent stages.

Overseeing 20+ concurrent family engagements across varied enrollment phases, with structured tracking and follow-up discipline.

Directing campus visits, student shadow experiences, and enrollment dialogues that transparently convey results, standards, and model suitability.

Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and sustained service excellence.

Basic Requirements

• 3+ years providing premium, individualized service in settings where service excellence directly shapes brand perception (education, luxury hospitality, executive support, premium membership organizations, or owner-operated service businesses).
• Proven ownership of a complete client, admissions, or enrollment lifecycle from initial inquiry through onboarding.
• Experience managing 20+ concurrent client, guest, or family interactions across multiple stages, supported by a reliable tracking and prioritization framework.
• Capacity to offer specific examples of advisory decision-making, including instances where you counseled against your offering when misalignment existed.
• Professional correspondence experience with senior leaders, high-net-worth clients, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these markets: Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.

Nice-to-have Requirements

• Background in selective private school admissions or enrollment for competitive programs.
• Experience in luxury hospitality, VIP client services, or executive support capacities.
• Track record developing or enhancing enrollment workflows, standard operating procedures, or service protocols.
• Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely velocity.