Director of Admissions, 2 Hour Learning - $200,000/year USD

What You Will Be Doing

Leading the entire enrollment experience for prospective families, beginning with initial outreach and concluding with onboarding.

Facilitating needs-based discussions to evaluate compatibility prior to offering solutions or advising on next actions.

Stewarding 20+ concurrent family relationships across various enrollment stages, maintaining complete transparency on progress and follow-up activities.

Directing campus visits, student shadow days, and enrollment discussions that articulate expectations, results, and ideal candidate profiles with clarity.

Keeping CRM systems and enrollment data (HubSpot and SIS) current to enable accurate forecasting, strategic prioritization, and consistent service delivery.

What You Won’t Be Doing

Employing transactional or aggressive sales methods.

Accepting families whose values or goals conflict with our model simply to reach enrollment targets.

Navigating complex hierarchical approvals.

Distributing responsibility for family relationships across multiple team members.

Operating remotely. This is an on-campus position by necessity.

Basic Requirements

• 3+ years providing high-touch, individualized service in settings where service excellence directly influences brand perception (education, premium hospitality, executive assistance, exclusive membership services, or owner-managed client operations).
• Proven ownership of complete client, admissions, or enrollment lifecycles from initial inquiry through successful onboarding.
• Experience concurrently managing 20+ client, guest, or family accounts at varying stages, supported by a reliable tracking and prioritization framework.
• Capacity to supply specific examples of advisory decision-making, including instances where you recommended against your offering when alignment was absent.
• Professional correspondence experience with C-level executives, affluent clientele, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.
• Work authorization in the United States without need for visa sponsorship.

Nice-to-have Requirements

• Background in admissions for competitive private schools or selective enrollment programs.
• Experience in premium hospitality, VIP client services, or executive support functions.
• History of developing or enhancing enrollment workflows, standard operating procedures, or service benchmarks.
• Proficiency leveraging data and CRM analytics to enhance enrollment quality rather than merely accelerating timelines.