Director of Administration

About the Role

Vista Springs Timber Ridge Village is seeking a highly motivated professional to join our dynamic team. This role supports the Managing Partner in daily operations, ensuring smooth facility management and a positive experience for staff, residents, and families. You’ll thrive in our "Joy in Work" environment within an award-winning, purpose-built senior living community offering catered living, assisted living, and memory care.

Responsibilities

• Answer all incoming phone calls by the third ring.
• Conduct tours of the facility.
• Track census daily and maintain accurate records for staff, residents, and family members.
• Handle daily bank deposits and maintain the office budget.
• Send out invoices/statements monthly and manage resident billing records.
• Process payroll and handle incoming/outgoing mail.
• Assist with staff scheduling and ordering office supplies, gifts, and equipment upkeep.
• Coordinate new hire implementation, orientation, and all new resident admissions.
• Maintain staff and resident files.
• Serve as an assistant to the Managing Partner, managing accounts payable and receivable.
• Participate in Manager on Duty (MOD) rotation, including weekends.
• Greet visitors and present a professional, caring attitude at all times.

Non-Essential Duties:

• Assist with kitchen tasks or resident care as needed.
• Run occasional errands and assist residents in emergencies.
• Supervise staff during emergencies.

Requirements

• Associate’s degree (A.A.) or equivalent from a two-year college/technical school; or three years of related experience/training; or an equivalent combination of education and experience.
• Five years of office manager experience preferred.
• Proficiency in MS Office (Excel, Outlook), and internet applications.
• Strong organizational, multitasking, and follow-through skills.
• Ability to read, write, and speak basic English, including comprehension of instructions, correspondence, and memos.
• Ability to present information effectively in one-on-one and small-group settings.
• Team-player mindset with a detail-oriented approach.

Physical Demands

• Ability to lift up to 25 lbs. to assist with occasional resident care needs.
• Capable of working in an assisted living environment.

Schedule

Full-time, Monday–Friday, 40 hours per week (8 hours/day) with additional hours as needed. Includes weekend Manager on Duty (MOD) rotation. Little travel required.

Benefits

• Heavily subsidized, low-cost major medical plan.
• Short-term disability coverage.
• 401K retirement plan.
• Dental and vision insurance.
• Generous paid time off (PTO).
• Competitive compensation and benefits program.
• Advancement potential within the company.