Director of Administration

About the role

The Director of Administration provides senior‑level leadership, management and guidance to the organization's administrative departments of HR, Community Outreach & Mobility, Marketing & Communications. The Director of Administration is responsible for the overall success and strategic planning of these departments in partnership with the department managers, acts as the liaison to the CEO and Executive Committee for the Administrative departments, and is the designated Title VI Manager.

Responsibilities

• Manage employee performance; provide coaching and mentoring, address performance concerns and issue discipline as appropriate
• Oversee all Administration departments and their initiatives for marketing and communication, community outreach and mobility training, human resources
• Maintain a visible presence in support of all Administration department functions
• Communicate and collaborate with management staff to review and address employee comments, concerns and/or complaints regarding agency processes, procedures and/or resources
• Oversees Metro Bus’s employee and labor relations program
• Administers and manages administration of labor contracts and personnel policies
• Oversees the grievance and disciplinary process in partnership with the HR Manager
• Partners with the HR Manager in the union negotiation process
• Provide overall leadership and guidance to Administrative departments; human resources, marketing and communication and community outreach functions by overseeing talent acquisition and retention, benefits, compensation, and wellness
• Collaborates with executive leadership to understand the organization’s goals and strategy related to staffing, recruiting and retention
• In collaboration with department heads, identifies staffing and recruiting needs
• Prepares and disseminates information regarding employee salaries and benefits and Pay Equity as required by law
• Oversee administration and maintenance of agency records according to policy and record retention requirements; oversees submission of reports to the Minnesota Department of Labor, MnDOT, FTA and