Director of Academic Partnerships

About the role

Syracuse University is launching SU Global to reimagine accessible online pathways for non-traditional learners. This role requires on-campus presence and flexible scheduling to support dynamic, innovative, and data-driven environments.

Responsibilities

• Develop and execute strategic plans for academic partnerships across the university, emphasizing innovative and engaging educational content delivery.
• Lead relationship building with deans, department heads, and senior academic leaders, positioning SU Global as a premium content partner.
• Establish creative vision and content standards across all partnerships.
• Hire, supervise, train, and mentor a team comprised of various roles.
• Oversee multiple complex creative and educational projects across all academic partnership teams simultaneously.
• Represent SU Global at university committees and strategic planning sessions.
• Stay current with andragogical trends in higher education, digital learning, and creative content production.
• Drive innovation in educational content delivery and production methodologies.

Requirements

• Master’s degree in Education, Instructional Design, Business Administration, or related field
• 7+ years of experience in educational partnerships, client relationship management, consulting or similar role in higher education
• Minimum 5 years of supervisory or senior leadership experience, preferably including creative or technical teams
• Experience managing complex, multi-stakeholder projects with creative components
• Knowledge of instructional design principles and educational technology
• Experience managing external consultants, creative agencies, or vendor relationships
• Experience with video production, visual storytelling, or multimedia content creation

Qualifications

• Excellence in building and maintaining partnerships with senior academic leaders
• Ability to lead diverse teams including creative, technical, and relationship management professionals
• Strong organizational skills with ability to oversee multiple concurrent projects
• Exceptional written and verbal communication skills for diverse audiences, including creative direction and feedback
• Ability to navigate complex challenges and find creative solutions
• Experience leading organizational change and process improvement in creative environments

Skills

• Leadership Skills: Proven ability to lead diverse teams and manage complex reporting relationships
• Creative Vision: Understanding of visual storytelling, content quality standards, and premium educational media production
• Relationship Management: Excellence in building and maintaining partnerships with senior academic leaders
• Strategic Thinking: Ability to develop long-term strategies and align initiatives with institutional goals
• Project Management: Strong organizational skills with ability to oversee multiple concurrent projects
• Communication: Exceptional written and verbal communication skills for diverse audiences, including creative direction and feedback
• Problem Solving: Ability to navigate complex challenges and find creative solutions
• Change Management: Experience leading organizational change and process improvement in creative environments

Benefits

Flexible scheduling that follows student needs, not the clock

Pay

Competitive salary commensurate with experience

Schedule

Non-traditional hours when needed – evening and weekend coverage, whatever it takes to deliver the best-in-class experience

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.