Director Nursing Patient Quality and Safety Officer
Serves as a liaison
Serves as a liaison with medical staff, maintaining productive relationships and ensuring timely communication with physician stakeholders.
Orients new employees
Orients new employees and medical staff members in Quality Improvement, Infection Prevention, Risk Management, Just Culture, Accreditation, and Patient Safety.
Fosters an environment
Fosters an environment of service excellence for patients, families, physicians, and the community.
Corporate responsibility
Serves as a resource for various initiatives and educates senior leadership teams. Drives strategies to improve outcomes for publicly reported data. Facilitates implementation of the organizational performance improvement plan, overseeing relevant committees and team meetings.
Performance Improvement Committees
- Oversees Patient Safety/Ethics, Clinical Best Practice, Performance Improvement, Infection Prevention, and Medical Review committees.
- Reports to the Board on performance improvement activities, risk management trends, risk reduction strategies, and safety culture plans.
Communication
Communicates effectively with patients, families, and healthcare team members to ensure quality care and patient satisfaction. Collaborates with administration, medical staff, nursing, and ancillary departments to promote a culture of quality improvement and safety.
Additional Duties
Other duties as assigned.
Knowledge, Skills, And Abilities
- Knowledge of legal aspects of healthcare, medical staff issues and performance improvement principles [Required]
- Advanced knowledge of regulatory guidelines [Required]
- Expert interpretation of raw data and comparative analysis [Required]
- Exceptional communication skills including the ability to influence in a collaborative manner [Required]
- Ability to work with data that is sensitive and confidential [Required]
- Ability to influence and persuade teams, up to and including the executive level, to build consensus within and across stakeholder groups (high level negotiation skills) [Required]
- Knowledge of regulatory (TJC/CMS/AHCA) standards/survey processes with the ability to integrate regulatory requirements into daily activities, learning and the development of the quality assurance, performance improvement and patient safety plans [Required]
- English-language proficient with effective writing, listening, speaking/teaching communication skills [Required]
- Mastery of performance improvement methodology and tools. [Required]
- Analytical and managerial ability; motivational and team building skills. [Required]
- Excellent computer skills including quality databases and Microsoft Office products [Required]
- Facilitation of various PI methodologies (Six Sigma, Lean, PDSA, etc.) [Preferred]
- Knowledge of advanced statistical methods and tools [Preferred]
Education
- Bachelor's [Required]
- Master's [Preferred]
- Field Of Study in healthcare related field
Work Experience
- 3+ experience in quality, compliance, risk or patient safety [Required]
- 5+ healthcare management experience [Required]
Additional Information
- An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
- -Bachelor's Degree OR 10+ years of experience in related field
- Licenses And Certifications:
- Registered Nurse (RN) [Required]
- Certified Professional in Patient Safety (CPPS) [Preferred]
- Certified Professional in Healthcare Risk Management (CPHRM) [Preferred]
- Certified Professional in Healthcare Quality (CPHQ) [Preferred]
- Six Sigma [Preferred]
Physical Requirements
View physical requirements
Pay Range
$103,498.83 - $192,502.92