Director, Nursing Clinical Support Services

Scope of Position

The Ohio State University Wexner Medical Center (OSUWMC) is committed to enhancing the quality of care provided to patients and their family members. The Director of Nursing leads a team that includes Nurse Managers and Assistant Nurse Managers while collaborating with clinical specialists, educators, and consultants. With oversight of multiple units across hospitals, the Director of Nursing establishes an environment that supports the professional practice of nursing as essential and integral to patient care. The role assumes responsibility for determining the vision and direction for the respective area/department(s) with a span of oversight of 300-500 FTEs, determining the strategic and operational plans to support the vision of the department(s) and the Medical Center, operationalizing the plans, and evaluating or revising the plan as needed.

Responsibilities

• Serve as a role model for transformational leadership and manage operations, evaluating manager and employee performance.
• Demonstrate customer satisfaction (internal and external) and engage in strategic and operational planning and program development.
• Act as a leader and mentor both within the department and throughout OSUWMC.
• Integrate the department’s services with Medical Center primary functions.
• Coordinate and integrate services within the department and with other departments.
• Develop and implement policies and procedures that guide and support the provision of the department’s services.
• Recommend a sufficient number of qualified and competent persons to provide the department’s services.
• Continuously assess and improve the department’s performance.
• Maintain appropriate quality control programs.
• Provide for orientation, professional development, in-service training, and continuing education of all persons in the department.
• Recommend sufficient space and other resources required by the department.
• Participate in the selection of outside services when necessary.
• Ensure compliance with appropriate patient care and business practices.

Requirements

• Bachelor of Science degree in Nursing required.
• Master’s degree in a health care related field required; Master’s degree in Nursing preferred.
• Current Ohio nursing license required.
• Seven years of progressive administrative/management experience required.
• Previous administrative experience in a relevant care setting preferred.
• Professional certification in Nursing Administration or clinical practice is desired, with an expectation of attainment within 18 months of hire.

Ongoing Responsibilities

• Maintain appropriate licensure as applicable.
• Meet mandatory educational and health requirements.
• Demonstrate competence in essential job functions.
• Maintain knowledge related to evidence-based practice, patient care management, quality improvement, financial management, current policies, procedures, and protocols.
• Maintain professional certification.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post-offer process.