Director, North America Strategic Accounts

About the role

The Director, North America Strategic Accounts is responsible for driving revenue growth, increasing gross profit dollars, and expanding market share while establishing long-term stability within assigned accounts. This is accomplished through consultative sales strategies, strong relationships with customer executives, and tailored solutions that create meaningful business impact.

Responsibilities

• Develop, document, and manage account-specific strategies to drive success.
• Establish strong relationships with C-level executives and key decision-makers within each assigned account.
• Prioritize regular in-person and virtual meetings with essential stakeholders to maintain engagement.
• Maintain a deep understanding of each customer’s business model, challenges, goals, and vision.
• Work with the Strategic Inside Sales Manager, internal teams, customer resources, and third-party partners to create, implement, and manage impactful solutions.
• Lead and coordinate efforts with General Outside Sales Managers, Strategic Accounts Inside Sales Managers, and Strategic Accounts Customer Service Managers to execute sales strategies.
• Collaborate with Executive Team members as needed to support account initiatives.
• Provide the VP of Strategic Sales with status updates on account strategies and ensure timely communication with customer stakeholders for effective adoption.
• Conduct Quarterly Business Reviews with each account to assess performance and refine strategies.
• Facilitate monthly strategy sessions with Strategic Inside Sales Managers and Strategic Account Representatives to drive alignment and continuous improvement.

Requirements

• BA/BS Required / MS, MA, MBA Preferred
• 7+ Years of Experience in a consultative sales position
• Advanced business acumen
• Advanced organizational and time management skills
• Ability to productively interact with all levels of an internal and external organization
• Experience creating and executing eBusiness strategies
• Exceptional written and verbal presentation skills including public speaking
• Superior analytical skills
• Superior Sales, Marketing, and communication skills
• Advanced MS Office software knowledge and ability to rapidly learn other job related software
• Ability to help facilitate and manage high level IT integration projects
• Advanced financial skills & understanding with the ability to create business case and P & L for proposed
• Advanced understanding of all departmental tactical functions and the ability to interact on a high level with all internal and external departmental resources
• Advanced knowledge of the Promotional Products industry preferred
• Willingness to travel – 60%

Benefits

• Vacation, Personal, and Sick time
• Medical, Dental, Vision, Life Insurance, and Disability coverage
• Flexible Spending Accounts
• 401(k) plan
• Discounts on brand-name apparel
• Fun employee events
• Meaningful opportunities for growth and advancement

Schedule & Compensation

Schedule: Monday-Friday, Full-Time, Exempt (Remote Available)
Compensation: Pay is based on experience with bonus opportunity