Director National Account Management

About the role

This position is responsible for directing, motivating and maintaining a dedicated and professional account executive team. The position is accountable for the team meeting or exceeding established retention and profitability goals for the region and for servicing of accounts (2,000-10,000 employees).

Responsibilities

• Direct achievement of the goals and objectives in the attainment of retention of profitable business, sale of new product lines, and servicing of existing accounts for major/national markets.
• Develop short and long term account management strategies on an interdivisional and departmental basis in order to accomplish corporate goals.
• Meet objectives to increase profitability.
• Collaborates with enterprise leadership across functional lines.
• Work closely with other Sales/Marketing staff, support staff, and involved departments to facilitate implementation and service support for departmental Accounts.
• Provide assistance on problem situations with regard to the retention of existing business, customer service, and financial matters.
• Maintain extensive knowledge of HCSC products, services, systems, and processes.
• Maintain knowledge of competitor’s products and insurance trends.

Requirements

• Bachelor Degree OR 4 years’ experience selling managed care products and/or managed care account management.
• Current, valid State Insurance Agent License.
• 8 years of experience with selling group health managed care products and in managed care account management or servicing including major/national accounts.
• 1 year of management experience in national/enterprise market in sales/account management or 3 years management experience in the healthcare industry.
• Experience managing a book of business for profitability.
• Leadership experience; marketing and account management techniques; sales/marketing strategy development.
• Knowledge of managed care products, processes, and trends.
• Management of complex group health managed care accounts.
• Mentoring skills.
• Ability and willingness to travel.
• Customer Service oriented and customer service skills to address customer needs, build customer relations, and make sound decisions.
• Skills to build broker relations
• Negotiation, presentation, sales, and financial skills.
• Verbal and written communication skills to manage team, negotiate, build relationships internally and with clients and business writing.
• Overseeing the annual budget and allocating resources for various projects and operational needs.
• Translating needs and initiatives into compelling business cases.
• Conducting cost-benefit analyses to justify investments and ensure ROI.

Preferred requirements

• Bachelor degree in Marketing or Business Administration.

Pay

Compensation: $131,000.00 - $196,500.00

Exact compensation may vary based on skills, experience, and location

Schedule

This is a HYBRID position and requires in-office hours 3 days a week at the respective office location.

Benefits

To learn more about available benefits, please click here.