Director, NA Operational Excellence

About the role

The Director, North American Operational Excellence will lead the development and execution of a change roadmap aimed at enhancing operational excellence across Pernod Ricard’s North American operations. This role will focus on driving continuous improvement, process optimization, and team engagement.

Responsibilities

• Establish the North American Operations change roadmap strategic direction, priorities, and objectives to deliver operational excellence through the implementation of management systems, KPIs, scorecards, and tracking progress towards goals and reporting of results.
• Ensure the roadmap is consistently delivered across multiple sites (7) and groups within the organization.
• Identify tools to be implemented that best fit the objectives and opportunities to meet roadmap targets and drive standardization across the region.
• Define and implement data collection systems to ensure consistent reporting of KPIs and results from a single source.
• Train, coach, and mentor team members at all levels of the organization on the tools and methods to ensure the sustainability of the program.
• Facilitate collaboration and information sharing across the organization. Proactively identify and mitigate roadblocks.
• Design and facilitate mini transformations, Kaizens, training, and collaboration workshops.
• Work with a variety of data sources, strong analytical and problem-solving skills, and high level of attention to detail.

Requirements

• Experience working with TPM or WCM with examples of implemented practices.
• Experience in a large, sophisticated, tier one manufacturing operation that is complex, multi-location.
• CPG background is preferred.
• Very strong analytical, strategic thinking, and problem-solving capabilities.
• Strong leadership, communication, and influencing skills with a variety of cross-functional teams at all levels of the organization.
• Outstanding project leadership and organizational skills.
• Experience in analyzing complex business and financial requirements, and in helping an organization successfully implement and transition through change.
• Proven people leadership and team-building capabilities.
• Excellent verbal and written communication skills.
• Exceptional change management skills adopting and implementing tools and programs.

Qualifications

• Required: Bachelor's Degree in Engineering.
• Preferred: Masters, Business Administration.

Skills

• Required: 5 to 10 years' experience leading in a Manufacturing environment, preferably in consumer-packaged goods (CPG).
• Required: Minimum 5 years' experience leading an operational excellence program (Lean Six Sigma) in a Manufacturing environment.
• Required: Experience in developing and implementing transformational change.

Benefits

Pernod Ricard USA offers competitive compensation, a comprehensive benefits package, and a flexible work policy with a hybrid option allowing remote work two days a week. The company also supports diversity, equity, and inclusion initiatives, fostering an inclusive culture where unique perspectives are valued.

Pay

The salary range for this role, based in Fort Smith, is $143,300.00 to $179,100.00. The range may vary if the role is outside of this location. Base salaries are determined during the interview process, based on experience, skills, and alignment with internal peers and the scope and responsibilities of the position.

Schedule

Flexible work options are available, with most positions offering a hybrid model allowing remote work two days a week.

Benefits

We offer a wide range of benefits and perks, including:

• Health insurance plans
• Retirement savings plans
• Employee assistance programs
• Professional development opportunities
• Flexible work policies
• Discounts on products and services

Equal Opportunity Employer

Pernod Ricard USA is committed to equal opportunity employment and does not discriminate based on race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service, or any other classification protected by law. We strive to create a diverse and inclusive workplace where everyone feels valued and respected.

Job Posting End Date

Target Hire Date: June 29, 2026