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Jobs · Management · New York

Director, Operational Excellence

ImageFIRST · Elmsford, NY · Yesterday
ManagementFull-time

Position Summary

ImageFIRST is seeking a strategic, hands-on Director, Operational Engineering & Asset Strategy to lead enterprise-wide engineering initiatives, equipment lifecycle management, capital project planning, and operational improvement efforts across our national network of healthcare laundry facilities.

Key Responsibilities

  • Develop and implement a comprehensive enterprise Equipment Lifecycle Management program.

  • Create standards for equipment evaluation, monitoring, replacement planning, and asset optimization.

  • Identify opportunities to improve equipment reliability, efficiency, and overall return on investment.

  • Identify, prioritize, and develop capital expenditure (CapEx) opportunities across the network.

  • Build financial justifications, ROI analyses, and business cases for capital investments.

  • Present capital recommendations and project proposals to the Senior Leadership Team.

  • Partner with Finance and Operations to align capital investments with business strategy and growth objectives.

  • Lead enterprise engineering projects from concept through implementation.

  • Provide technical leadership for facility upgrades, equipment installations, automation initiatives, and operational improvements.

  • Ensure projects are completed safely, on schedule, within budget, and with measurable business impact.

  • Serve as a technical resource for manufacturing and plant leadership across the ImageFIRST network.

  • Provide engineering guidance and problem-solving support for facilities requiring operational or technical assistance.

  • Partner with General Managers and Operations Leaders to resolve complex equipment and process challenges.

  • Rebuild Operations Development

  • Design and implement a scalable rebuild shop strategy supporting ImageFIRST’s equipment rebuild and refurbishment initiatives.

  • Develop processes, standards, inventory requirements, and operational workflows to maximize equipment utilization and lifecycle value.

  • Develop enterprise maintenance standards and best practices.

  • Build preventive and predictive maintenance strategies.

  • Establish maintenance KPIs, reporting, project plans, and performance metrics that improve equipment uptime and operational reliability.

  • Drive consistency across facilities through standardized maintenance processes.

  • Lead cross-functional operational improvement initiatives that support network stabilization, sustainability, and long-term operational performance.

  • Partner with Operations Leadership to identify opportunities for increased efficiency, standardization, and continuous improvement.

  • Serve as a trusted resource for high-impact operational projects across the business.

  • Champion a culture of safety across engineering and operational initiatives.

  • Ensure engineering projects and equipment installations meet all applicable safety standards and regulatory requirements.

  • Partner with Environmental Health & Safety leadership to proactively reduce operational risk.

Qualifications

  • Bachelor’s degree in Engineering, Operations Management, Industrial Engineering, Mechanical Engineering, or a related discipline (or equivalent combination of education and experience).

  • 10+ years of progressive leadership experience in manufacturing, industrial operations, engineering, maintenance, or capital project management.

  • Proven experience managing capital projects and developing ROI-driven business cases.

  • Strong knowledge of asset management, equipment lifecycle planning, reliability, and maintenance strategies.

  • Demonstrated ability to lead cross-functional teams and influence stakeholders at all organizational levels.

  • Strong financial acumen with experience presenting recommendations to executive leadership.

  • Ability to travel approximately 50%.

Preferred

  • Experience supporting multiple manufacturing or industrial facilities.

  • Plant management or operations leadership experience.

  • Lean Manufacturing, TPM, Six Sigma, or Continuous Improvement experience.

  • Military leadership experience is highly valued, particularly candidates who have transitioned into manufacturing, engineering, or operations leadership roles.

  • Experience within healthcare services, industrial laundry, textiles, food manufacturing, consumer products, or other asset-intensive industries.

Leadership Competencies

  • Strategic thinker with strong operational execution.

  • Results-oriented and highly accountable.

  • Excellent communication and executive presentation skills.

  • Strong analytical and financial decision-making capabilities.

  • Collaborative leadership style with the ability to influence across functions.

  • Comfortable navigating ambiguity and leading enterprise-wide change.

  • Hands-on problem solver with a continuous improvement mindset.

Required Competencies

  • Be Respectful

  • Value all we come in contact with

  • Be Remarkable

  • Create a positive moment with every interaction

  • Be Safe

  • Keep ourselves and those around us safe

  • Be Honest

  • Be guided by truthfulness in all we do

Benefits

  • Weekly pay

  • Medical, Dental, Vision

  • Pet, Legal, and Hospital Indemnity Insurance

  • 401k (match)

  • Paid Time Off Package

  • Paid Parental Leave

  • Tuition Reimbursement

  • Referral Program

  • Great company culture

  • Collaborative team environment

  • EEO / Drug-Free Workplace

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