Director, Model Engineering & Operations

About the Role

For our client, we are seeking a Director Model Engineering & Operations to join the team of a leader in the Finance & Insurance space. This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a regulated financial services environment.

Location

Remote - US based candidates only, no visa sponsorship available

Compensation

$135,600 – $237,400 annually

Responsibilities

• Lead the design and production of AI/ML models for various health plan operations
• Oversee the end-to-end MLOps lifecycle on Databricks
• Establish and enforce model monitoring practices for accuracy and compliance
• Guide the evaluation of generative AI capabilities for analytics and automation
• Define engineering standards and design patterns for ML delivery
• Manage compliance and documentation processes for model risk
• Translate business problems into ML engineering initiatives with clear metrics

Qualifications

• Bachelor's degree in Computer Science, Data Science, Engineering, or related field required
• Master's degree preferred
• 8 years in software/ML engineering required
• 5 years of leadership experience required
• Experience with MLOps practices and productionizing ML models at scale required
• Familiarity with HIPAA and healthcare data standards required

Benefits

• Comprehensive total rewards package
• Opportunity for performance-based bonuses
• Support for employee well-being
• Potential for flexible work arrangements
• Opportunities for professional development and training

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.