Director MedTech S&OE

About the role

Johnson & Johnson is recruiting for a Director MedTech S&OE to join our team in Raritan, NJ.

Key Responsibilities

• Own and continuously evolve the S&OE (Sales & Operations Execution) process blueprint, ensuring alignment with the MedTech operating model.
• Establish, standardize, and drive adoption of enterprise-wide S&OE processes, governance, and best practices across Business Units, Regions, and Functions.
• Lead continuous improvement of the S&OE process, including regular maturity assessments, performance reviews, and prioritization of enhancements to improve responsiveness and effectiveness.
• Partner with the IBP Process Owner to define and maintain clear process integration, RACI, governance, and decision rights, ensuring seamless handoffs and eliminating overlap between IBP and S&OE.
• Drive alignment across Commercial, Supply Chain, and Finance to reinforce clarity of roles, accountability, and adherence to S&OE standards.
• Define and advance the digital strategy for S&OE, identifying and implementing tools, dashboards, and control towers that enable real-time visibility, standardized reporting, and decision support.
• Collaborate with Digital teams to deliver automation and scalable solutions that streamline S&OE processes and enhance data-driven insights.
• Define and standardize S&OE performance metrics and KPIs (e.g., service, inventory health, backlog, plan adherence), ensuring transparency and consistency across the organization.
• Define and standardize S&OE forums and cadences (e.g., demand-supply balancing, risk & opportunity reviews), including clear inputs, outputs, and escalation pathways. Enable effective cross-functional decision-making frameworks by ensuring structured visibility of short-term risks and opportunities and standardized approaches to issue management.
• Develop and deploy training and capability-building programs to strengthen S&OE process discipline, adoption, and consistency across MedTech.

Required EXPERIENCE AND SKILLS

• 10+ years of experience with at least 5 years in leadership roles, ideally driving enterprise planning transformation and process ownership.
• 6+ years of experience in S&OE, IBP, S&OP, or end-to-end supply chain planning, with strong understanding of both strategic planning and near-term execution alignment.
• Proven expertise in designing and deploying enterprise process standards, governance models, and operating blueprints across complex, matrixed organizations.
• Demonstrated ability to define and implement clear RACI, decision rights, and integration across IBP and S&OE, ensuring role clarity and eliminating overlap.
• Strong track record influencing senior cross-functional stakeholders (Commercial, Finance, Supply Chain, Digital) without direct ownership of execution.
• Experience defining and delivering digital strategy and enablement, including planning tools, control towers, dashboards, and advanced analytics.
• Proven leadership in enterprise change management, process standardization, and capability building to drive adoption and sustain results at scale.

Education

• Absolutely required: A minimum of a BS degree or University equivalent.