Director, Marketing, Elastomers & Primary Containment (E&PC)
West Pharmaceutical Services · Exton, PA · 2 mo ago
MarketingFull-time
Job Summary
The Director, Marketing, Elastomers & Primary Containment (E&PC) is responsible for driving market awareness, demand generation, and commercial enablement for high-value containment and delivery solutions. This role leads go-to-market strategy, product positioning, campaign development, and customer-facing messaging to support revenue growth and strategic account expansion across pharmaceutical and biotechnology markets.
Essential Duties and Responsibilities
- Strategic Marketing Leadership
- Develop and execute global marketing strategies aligned with E&PC Operating Unit strategy, growth objectives, revenue targets, and profitability goals.
- Define portfolio positioning frameworks that support long-term strategic priorities.
- Establish marketing objectives, KPIs, and performance metrics to measure effectiveness and ROI.
- Go-to-Market Strategy & Execution
- Lead development and execution of go-to-market plans for new and existing products across key pharmaceutical and biotechnology segments.
- Define target segments, customer personas, value propositions, and content & channel strategies.
- Ensure coordinated execution across regions and commercial teams.
- Product Positioning & Value Messaging
- Translate complex technical specifications and regulatory considerations into compelling, differentiated customer messaging.
- Align positioning with evolving market trends, competitive dynamics, and customer needs.
- Ensure consistent global messaging across all customer touchpoints.
- Market & Competitive Intelligence Integration
- Leverage and translate insights from market research and competitive intelligence to inform positioning, campaign strategy, and growth prioritization.
- Identify emerging trends, customer requirements, and competitive threats to proactively adjust marketing strategies in partnership with Product team.
- Work with the regional teams to understand the dynamics and competitive environment in their territories and any implications for the strategy that need to reflect those market differences.
- Product Launch & Lifecycle Marketing
- Lead marketing strategy for new product introductions, including launch planning, messaging, enablement materials, and performance tracking of new product sales and campaign performance.
- Support full product lifecycle management, including growth initiatives, portfolio optimization, and end-of-life planning.
- Demand Generation & Campaign Strategy
- Oversee integrated marketing campaigns across digital, trade, and customer channels and develop understanding of AI levers to drive awareness and qualified demand.
- Partner with Marketing Operations to implement measurement frameworks and optimize campaign effectiveness.
- Ensure alignment between campaign activity and sales pipeline objectives.
- Sales Enablement & Commercial Support
- Provide strategic marketing support to Sales and customer facing teams through development of tools and collateral, including presentations, technical content, case studies, competitive insights, and objection-handling materials.
- Support account expansion strategies through targeted messaging and customized value propositions.
Additional Responsibilities
- Cross-Functional Collaboration
- Partner closely with Product Management, R&D, Scientific Affairs, Scientific Communications, Regulatory, Quality, Supply Chain, and Market & Competitive Intelligence to ensure alignment between innovation, portfolio strategy, and market messaging.
- Brand Stewardship & Technical Content Oversight
- Ensure technical accuracy, regulatory alignment, and brand consistency across all external-facing materials.
- Maintain strong alignment with corporate brand standards and compliance requirements.
Education
- Bachelor's Degree in Marketing, Business, Science, Engineering or related fields required.
- Master's Degree preferred.
Work Experience
- Minimum 10 years of progressive marketing experience, with at least 5+ years in a leadership role, preferably within pharmaceutical, biotechnology, medical device, or other highly regulated B2B manufacturing environments.
- Demonstrated experience leading global go-to-market strategies for complex, technical product portfolios.
- Proven track record of developing and executing integrated marketing strategies that drive measurable revenue growth, margin expansion, and market share gains.
Preferred Knowledge, Skills and Abilities
- Knowledge of AI tools use for digital marketing, including the customer’s search-find-buy journey, and impact to strategies for paid search SEO, etc.
- Experience marketing components, primary packaging, containment systems, drug delivery systems, or engineered solutions for injectable therapeutics.
- Experience supporting strategic accounts or top-tier pharmaceutical customers.
Physical Requirements
- Ability to travel up to 25%.
- Ability to lift up to 20 pounds.
Additional Requirements
- Able to speak in public, both internally (within the corporate environment) and externally (with customers or industry groups, or at relevant events).
- Clear and concise internal email communication a must.