Jobs · Marketing · Pennsylvania

Director, Marketing, Elastomers & Primary Containment (E&PC)

West Pharmaceutical Services · Exton, PA · 2 mo ago
MarketingFull-time

Job Summary

The Director, Marketing, Elastomers & Primary Containment (E&PC) is responsible for driving market awareness, demand generation, and commercial enablement for high-value containment and delivery solutions. This role leads go-to-market strategy, product positioning, campaign development, and customer-facing messaging to support revenue growth and strategic account expansion across pharmaceutical and biotechnology markets.

Essential Duties and Responsibilities

  • Strategic Marketing Leadership
    • Develop and execute global marketing strategies aligned with E&PC Operating Unit strategy, growth objectives, revenue targets, and profitability goals.
    • Define portfolio positioning frameworks that support long-term strategic priorities.
    • Establish marketing objectives, KPIs, and performance metrics to measure effectiveness and ROI.
  • Go-to-Market Strategy & Execution
    • Lead development and execution of go-to-market plans for new and existing products across key pharmaceutical and biotechnology segments.
    • Define target segments, customer personas, value propositions, and content & channel strategies.
    • Ensure coordinated execution across regions and commercial teams.
  • Product Positioning & Value Messaging
    • Translate complex technical specifications and regulatory considerations into compelling, differentiated customer messaging.
    • Align positioning with evolving market trends, competitive dynamics, and customer needs.
    • Ensure consistent global messaging across all customer touchpoints.
  • Market & Competitive Intelligence Integration
    • Leverage and translate insights from market research and competitive intelligence to inform positioning, campaign strategy, and growth prioritization.
    • Identify emerging trends, customer requirements, and competitive threats to proactively adjust marketing strategies in partnership with Product team.
    • Work with the regional teams to understand the dynamics and competitive environment in their territories and any implications for the strategy that need to reflect those market differences.
  • Product Launch & Lifecycle Marketing
    • Lead marketing strategy for new product introductions, including launch planning, messaging, enablement materials, and performance tracking of new product sales and campaign performance.
    • Support full product lifecycle management, including growth initiatives, portfolio optimization, and end-of-life planning.
  • Demand Generation & Campaign Strategy
    • Oversee integrated marketing campaigns across digital, trade, and customer channels and develop understanding of AI levers to drive awareness and qualified demand.
    • Partner with Marketing Operations to implement measurement frameworks and optimize campaign effectiveness.
    • Ensure alignment between campaign activity and sales pipeline objectives.
  • Sales Enablement & Commercial Support
    • Provide strategic marketing support to Sales and customer facing teams through development of tools and collateral, including presentations, technical content, case studies, competitive insights, and objection-handling materials.
    • Support account expansion strategies through targeted messaging and customized value propositions.

Additional Responsibilities

  • Cross-Functional Collaboration
    • Partner closely with Product Management, R&D, Scientific Affairs, Scientific Communications, Regulatory, Quality, Supply Chain, and Market & Competitive Intelligence to ensure alignment between innovation, portfolio strategy, and market messaging.
  • Brand Stewardship & Technical Content Oversight
    • Ensure technical accuracy, regulatory alignment, and brand consistency across all external-facing materials.
    • Maintain strong alignment with corporate brand standards and compliance requirements.

Education

  • Bachelor's Degree in Marketing, Business, Science, Engineering or related fields required.
  • Master's Degree preferred.

Work Experience

  • Minimum 10 years of progressive marketing experience, with at least 5+ years in a leadership role, preferably within pharmaceutical, biotechnology, medical device, or other highly regulated B2B manufacturing environments.
  • Demonstrated experience leading global go-to-market strategies for complex, technical product portfolios.
  • Proven track record of developing and executing integrated marketing strategies that drive measurable revenue growth, margin expansion, and market share gains.

Preferred Knowledge, Skills and Abilities

  • Knowledge of AI tools use for digital marketing, including the customer’s search-find-buy journey, and impact to strategies for paid search SEO, etc.
  • Experience marketing components, primary packaging, containment systems, drug delivery systems, or engineered solutions for injectable therapeutics.
  • Experience supporting strategic accounts or top-tier pharmaceutical customers.

Physical Requirements

  • Ability to travel up to 25%.
  • Ability to lift up to 20 pounds.

Additional Requirements

  • Able to speak in public, both internally (within the corporate environment) and externally (with customers or industry groups, or at relevant events).
  • Clear and concise internal email communication a must.

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