Jobs · Marketing · New York

Director, Marketing Activation

MetLife · New York, NY · 4 mo ago
HybridMarketingFull-time

Key Responsibilities

  • Translate marketing plans and OKRs into experimentation-based, multi-channel execution plans.
  • Guide application and evolution of modern marketing approaches within the buyer/customer journey.
  • Drive a portfolio-managed approach prioritizing work based on value, learning, and business impact.
  • Partner with segment marketing teams to define a learning agenda for experimentation.
  • Collaborate with CX strategy to design and apply a shared buyer/customer journey framework.
  • Develop multi-channel strategy including sequencing, timing, channel mix, and personalization.
  • Partner with channel strategists on experimentation strategy and manage test backlog.
  • Establish KPIs and partner with Data/Analytics teams to ensure detailed journey measurement.
  • Translate data into activation opportunities and experimentation plans for optimization.
  • Lead end-to-end activation execution in agile pods and cross-functional teams.

Required Qualifications

  • 10+ years' experience building B2B demand generation, customer lifecycle, or thought leadership programs.
  • 7+ years leveraging digital channels (email/automation, web, social, paid).
  • Proven ability to translate marketing plans, insights, and analytics into activation strategies.
  • Experience with ABM and CRM ecosystems (Salesforce, 6sense, Demandbase).
  • Experience owning performance and optimization of complex buyer/customer journeys.
  • Strong influence skills and executive-ready communication.
  • Agile marketing experience with test-and-learn mindset.
  • Systems thinker who can see across channels, customer journey stages, and process dependencies.
  • Demonstrated ability to lead teams through change and embed new operating models.

Preferred Qualifications:

  • Experience in investment management industry and buyer dynamics.

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