Director, Legal Technology

Responsibilities

• Drives business and legal operating transformation, defines business prioritization frameworks and OKRs across concurrent implementation workstreams, balancing operational readiness, risk, and business value.
• Drives the operational roadmap and business requirements across Legal Technology platforms (CLM, workflow tools, Legal Tracker, DocuSign etc.), partnering with Corporate Systems/IT on technical delivery.
• Lead and develop a team responsible for business process design, training, adoption, and end-user support across legal systems.
• Serve as the primary business owner for legal system implementations, gathering legal requirements and needs, process maps.
• Contribute to governance, evaluation criteria, and responsible-use policy for AI-assisted legal workflows (e.g., contract review, document extraction, entity screening) from a business/process standpoint, partnering with technical teams on implementation.
• Direct prioritization of automation opportunities across the legal ops portfolio and represent business impact of AI/automation initiatives to executive and compliance stakeholders.
• Coach team members on stakeholder management, process design, and career growth; conduct performance reviews and support hiring/onboarding.
• Partner with technical teams on vendor relationships and SOW/contract performance for platform providers and implementation partners from a business outcomes lens; escalate delivery risk.
• Help create executive status reporting, business cases, and staffing proposals; present roadmap, risk, and adoption metrics to leadership.
• Facilitate cross-functional alignment across Legal Operations, Compliance, and IT on shared priorities, dependencies, and go-live readiness.
• Establish and monitor business-side SLAs (intake, triage, escalation) for support, driving root-cause resolution and continuous process improvement.

Qualifications

• Bachelor's degree or higher in Business Administration, Legal Studies, Operations, or a related field — or equivalent practical experience.
• 10+ years of experience in legal operations, business process management, or system implementation (business/functional side) within corporate legal, compliance, or enterprise environments, including 2+ years leading a team.
• Demonstrated experience owning business requirements and adoption for a multi-platform legal technology environment (CLM, matter management/eBilling, or comparable).
• Experience leading the business side of CLM implementations (e.g., Ironclad, Conga, Icertis, ContractPodAi) — requirements definition, workflow design, UAT, training, and adoption.
• Experience defining governance, evaluation criteria, and use-case prioritization for AI-assisted legal workflows, partnering closely with technical/AI teams on execution.
• Strong process design and business analysis skills; comfortable reading data/reporting outputs and translating them into decisions, without requiring hands-on SQL or scripting.
• Systems thinking at a portfolio level: able to connect legal business strategy to a coherent operating model across systems.
• Executive-level written and verbal communication; comfortable presenting strategy, risk, and adoption outcomes to senior leadership.
• Comfortable with ambiguity and change; able to bring structure and focus to evolving environments.
• Experience working in Agile or hybrid delivery models from a business stakeholder role (backlog input, UAT, sprint reviews).

Physical & Office/Site Presence Requirements

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

General Overview of Compensation & Benefits

We reasonably expect the base compensation offered for this position to range from an annual salary of $165,500.00 - $206,900, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations. This position may be eligible for bonuses. This position may be eligible for commissions. This position will be eligible for the described benefits listed in the above section in accordance with Company Policy. This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Lifet at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn. For the latest job opportunities.

Equal Opportunity Employer

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.