Jobs · Connecticut

Director, Legal Operations

Booking Holdings (NASDAQ: BKNG) · Norwalk, CT · 1 mo ago
Hybrid$189k–$231k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. First, remove boilerplate: company description, mission, etc? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove EEO statement etc. Also remove "If this role resonates..."? That's application instruction? Probably remove "If this role resonates with you, we encourage you to click the "apply" button!" Also remove EEO statement and accommodation request. We need to preserve substantive info: role description, responsibilities, qualifications, etc. We need to decide sections: About the role (maybe summary), Responsibilities (list of duties), Requirements/Qualifications (maybe combine), Skills, Benefits, Pay, Schedule. We have Pay: base salary range $189,000-$231,000 for Connecticut and NYC-metro area. Also mention annual bonus and equity grant eligibility. So we can include Pay section. Schedule: hybrid work model: Two days in-office. So we can include Schedule. Benefits: comprehensive benefits program, health and wellness, tuition reimbursement, fitness reimbursement, discounts, etc. Also mention "For a glimpse of our benefits offerings, please see here." We can list benefits: health and wellness, tuition reimbursement, fitness reimbursement, discounts, etc. We need to avoid placeholder text like "commensurate with experience". Not present. We need to use
  • for any list of duties/requirements/benefits. We need to use

    for prose. We must not repeat job title as heading. Job title is "Legal Operations Director". Not to be used as heading. We must not put Job ID/requisition numbers as headings. We need to preserve all substantive info. Let's extract sections: About the role: maybe a paragraph summarizing role: "Booking Holdings seeks an energetic, well-organized and proactive Legal Operations Director to lead our global legal operations function at Booking Holdings Corporate Center (BHCC), and to collaborate and coordinate with the legal operations functions across our subsidiary brand legal teams." Also mention eligibility for hybrid work model: Two days in-office. Could be in About or Schedule. Responsibilities: bullet list of duties: "oversee a wide variety of areas including but not limited to: budget control, billing/vendor management, AI and legal tech and tooling, contract management and administration, knowledge management, and litigation support." Then "Lead the global legal operations function, collaborating with brand legal, privacy, and compliance teams. Drive learning initiatives for the Global Legal Team, including CLEs, training sessions, summits, and speaker events, in coordination with subsidiary brands." "Find opportunities to improve processes, learn about and share best practices, develop playbooks, create training and improve efficiencies for the Corporate and global Legal team. Work across a global team in our Corporate offices in the US, Netherlands, Romania and India." "Remain up to date on legal AI and legal operations industry trends, and test, implement, and manage and handle AI and other technology solutions to optimize legal performance across various disciplines, such as contracts and matter management tools, budget, matter and vendor tracking software. Work closely with company technology leaders to understand how to best implement AI and other systems for the legal department. Drive higher use of AI tools in the Corporate and global legal departments and help Booking Holdings reduce overall reliance on external counsel and other vendors." "Organize and maintain the Corporate legal department budget, including the annual planning cycle and other reports as needed. Explore efficiencies with brand legal ops teams and procurement around budgeting and vendor management." "Oversee expense control, vendor relations, and compliance with billing guidelines, while managing vendor onboarding, Legal Tracker, and engagement letters. Supervise the contract management team in India to streamline contract tracking, record-keeping, and database management (Conga). Collaborate with brand legal and technology teams to enhance efficiencies and technological capabilities. Oversee vendor AI tooling and usage, including adoption, performance and compliance." "Own the program and portfolio project management operating model . Develop and implement metrics and benchmarking to measure and report on team performance, and oversee the creation of regular performance reports using legal team tools. Lead change management and adoption for major process, technology, and operating-model initiatives." We can group these into responsibilities. Requirements/Qualifications: "Bachelor’s degree required, along with 10+ years of experience in corporate legal operations; in-house legal operations or legal experience within a technology company is preferred." Then list abilities: design and scale legal operations processes, leading hiring, coaching, performance management, succession planning, resource allocation; managing legal department budgets, forecasts, accruals, outside counsel spend, vendor relationships, alternative fee arrangements, investment business cases; strong executive presence and stakeholder-management skills; ability to analyze legal, financial, operational, technology, and risk data and translate findings; sound judgment, integrity, strong organizational and communication skills; proficiency in PowerPoint, Google Workspace, Excel, and relevant legal and project-management tools. Also "Unquestionable integrity and ethics is essential." Also "Preferred: Familiarity with legal AI, generative AI, contract lifecycle management, matter management, eBilling, workflow automation, analytics, or eDiscovery platforms. Legal education is also preferred, but not required." We could split into Requirements (hard) and Skills (preferred). But we can combine. We need to avoid duplicate content. Benefits: "We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more!" We can list benefits: health and wellness, tuition reimbursement, fitness reimbursement, discounts, etc. Pay: "The base salary range for Connecticut and the NYC-metro area is $189,000-$231,000. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant." Schedule: "This role is eligible for our hybrid work model: Two days in-office." Now produce HTML. We need headings

    for each section we include. We must not include empty sections. Let's decide sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly Skills separate but we can incorporate into Requirements. We'll include:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Benefits

    • ...
    • ...

    Pay

    ...

    Schedule

    ...

    Make sure not to include any boilerplate. Now craft content. About the role paragraph: combine: "Booking Holdings seeks an energetic, well-organized and proactive Legal Operations Director to lead our global legal operations function at the Booking Holdings Corporate Center (BHCC), and to collaborate and coordinate with the legal operations functions across our subsidiary brand legal teams. The role is eligible for our hybrid work model: two days in-office." But schedule separate; maybe we keep schedule separate and not duplicate. However About can mention hybrid but schedule separate also. To avoid duplication, maybe About does not mention schedule; schedule separate. But we can keep About generic. Let's write About: "Booking Holdings seeks an energetic, well-organized and proactive Legal Operations Director to lead our global legal operations function at the Booking Holdings Corporate Center (BHCC), and to collaborate and coordinate with the legal operations functions across our subsidiary brand legal teams." Now Responsibilities: list bullet points. We need to ensure we capture all responsibilities without too much duplication. Let's extract bullet points: - Oversee budget control, billing/vendor management, AI and legal tech and tooling, contract management and administration, knowledge management, and litigation support. - Lead the global legal operations function, collaborating with brand legal, privacy, and compliance teams. - Drive learning initiatives for the Global Legal Team, including CLEs, training sessions, summits, and speaker events, in coordination with subsidiary brands. - Find opportunities to improve processes, learn about and share best practices, develop playbooks, create training and improve efficiencies for the Corporate and global Legal team. - Work across a global team in Corporate offices in the US, Netherlands, Romania and India. - Remain up to date on legal AI and legal operations industry trends, and test, implement, and manage AI and other technology solutions to optimize legal performance across disciplines such as contracts and matter management tools, budget, matter and vendor tracking software. - Work closely with company technology leaders to understand how to best implement AI and other systems for the legal department. - Drive higher use of AI tools in the Corporate and global legal departments and help reduce reliance on external counsel and other vendors. - Organize and maintain the Corporate legal department budget, including the annual planning cycle and other reports as needed. - Explore efficiencies with brand legal ops teams and procurement around budgeting and vendor management. - Oversee expense control, vendor relations, and compliance with billing guidelines, while managing vendor onboarding, Legal Tracker, and engagement letters. - Supervise the contract management team in India to streamline contract tracking, record-keeping, and database management (Conga). - Collaborate with brand legal and technology teams to enhance efficiencies and technological capabilities. - Oversee vendor AI tooling and usage, including adoption, performance and compliance. - Own the program and portfolio project management operating model. - Develop and implement metrics and benchmarking to measure and report on team performance, and oversee the creation of regular performance reports using legal team tools. - Lead change management and adoption for major process, technology, and operating-model initiatives. That's a lot; we can keep them. Now Requirements: list bullet points. - Bachelor’s degree required, with 10+ years of experience in corporate legal operations; in-house legal operations or legal experience within a technology company preferred. - Ability to design and scale legal operations processes and service delivery models across a global enterprise, leveraging AI, automation, and legal technology with sound judgment around governance, privacy, security, risk, and adoption. - Experience leading hiring, coaching, performance management, succession planning, and resource allocation across direct, indirect, and matrixed teams. - Experience managing legal department budgets, forecasts, accruals, outside counsel spend, vendor relationships, alternative fee arrangements, and investment business cases. - Strong executive presence and stakeholder-management skills, with the ability to influence senior leaders, negotiate effectively, and navigate competing priorities in a global environment. - Ability to analyze legal, financial, operational, technology, and risk data and translate findings into clear, actionable recommendations. - Sound judgment, integrity, and strong organizational and communication skills, with the ability to manage complex priorities under pressure. - Proficiency in PowerPoint, Google Workspace, Excel, and relevant legal and project-management tools. - Unquestionable integrity and ethics is essential. - Preferred: Familiarity with legal AI, generative AI, contract lifecycle management, matter management, eBilling, workflow automation, analytics, or eDiscovery platforms. - Legal education is preferred, but not required. We could separate Skills but okay. Benefits: list bullet points. - Comprehensive health and wellness benefits. - Tuition reimbursement. - Fitness reimbursement. - Discounts and other perks. - (Also mention comprehensive benefits program.) Pay: paragraph: "The base salary range for Connecticut and the NYC-metro area is $189,000–$231,000. In addition to a competitive base salary, the role is eligible for consideration of an annual bonus and equity grant." Schedule: paragraph: "This role follows a hybrid work model with two days in-office per week." Now ensure no duplication: we didn't mention hybrid in About. Now produce HTML. Make sure to use proper HTML tags:

    About the role

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