Director Lab Services - St. Mary's Hospital

Oversees all daily laboratory and compliance functions of the Bon Secours Mercy Health assigned region laboratory locations.

Responsibilities

• Provides visionary leadership and strategic oversight to ensure the achievement of the BSMH mission and values, including exemplary patient and customer experience.
• Manages human, capital, and supply expenses for the laboratory consistent with BSMH’s plan.
• Provides planning, direction, and leadership to ensure regional outreach growth, effective 24-hour hospital operations, and revenue growth for laboratory services.
• Utilizes human, financial, material, and environmental resources consistent with stewardship values and strategic objectives.
• Monitors and evaluates quality of care in collaboration with medical directors, managers, and BSMH's quality improvement program; takes corrective action when needed.
• Develops, recommends, and administers department operating and capital expense budgets; ensures operations within budget and implements cost-effective measures.
• Recommends acquisition, use, and organization of resources to ensure efficient laboratory services and meets financial goals.
• Ensures a safe working environment compliant with all safety standards and disaster plans.
• Promotes and initiates performance improvement activities; provides reports and action plans to meet regulatory standards (e.g., Joint Commission, CAP).
• Communicates regional operations, information, and mission objectives to staff; oversees education, training, and development of staff.
• Ensures availability of supplies, oversees quality improvement activities, and monitors job performance and competency.

Requirements

• Required: MLS (Medical Lab Scientist) or MLT (Medical Laboratory Technician) Certification by a nationally recognized agency (preferably ASCP).
• Bachelor’s Degree.
• 5+ years of experience in a leadership position in a laboratory tech environment.
• Preferred: Master’s in Education/Healthcare Administration or related field.

Mission/Core Values

All duties must align with the Ministry’s Standards of Behavior (CARE):

• Compassion: Seeks to understand, listen, and explain.
• Advocate: Is the voice for the vulnerable.
• Respect: Demonstrates the highest regard for and welcomes all people.
• Excellence: Commits to the highest standard of quality care, joyful service, and teamwork.

Core values of Mercy Health: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life, and Service. Supervisors are expected to model these values through daily actions, decision-making, and priority-setting.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions (when eligible).
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

Benefits may vary based on market and employment status.